Manager, Global Technology - Operational Data

About the role

We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics. Expeditors employs 18,000 trained professionals across 350+ locations in 60+ countries, is a Fortune 500 company, and uses globally unified systems. This position is on‑site in the greater Seattle, WA area (Downtown Seattle, Federal Way, Lynnwood, Bellevue/Factoria); relocation assistance is not offered.

Responsibilities

• Lead and develop a team of seven engineers focused on operational data handling, movement, and storage.
• Establish clear expectations, provide coaching and feedback, support career development, and participate in hiring, onboarding, and retention.
• Partner with a Technical Product Manager and technical/business stakeholders to set priorities, remove obstacles, and ensure delivery aligned with organizational objectives.
• Oversee delivery of API libraries, relational data platforms, and operational data ownership initiatives.
• Monitor operational health, drive continuous improvement, and ensure APIs meet latency requirements for scaled migrated environments.
• Provide technical guidance, evaluate technical approaches with architects, and promote automation and operational excellence.
• Manage team resources, coordinate workforce planning, and work with vendors or service providers as needed.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent combination of education and experience.
• Experience with databases, including relational and NoSQL technologies.
• Experience leading teams on real‑time data engineering projects.
• Experience with data modeling and reporting.
• Experience with OLAP systems for complex analytical queries and reporting.
• Experience with OLTP systems for efficient transaction handling.
• Experience with logistics industry data.
• Knowledge of techniques for streaming data changes from OLTP to OLAP in real‑time.
• Understanding and experience with RDF and labeled property graph databases and their application in data modeling.
• Experience with Change Data Capture (CDC) and event sourcing to maintain consistency between OLTP and OLAP databases.
• Experience leading technology teams, technical initiatives, products, platforms, or services.
• Experience coaching and developing technical employees.
• Experience coordinating work across stakeholders and managing competing priorities.
• Experience delivering technology solutions that support business objectives.
• Experience working in a collaborative, cross‑functional environment.
• Strong leadership, coaching, employee development, communication, and stakeholder‑management skills.
• Ability to plan, organize, prioritize, and execute work effectively while balancing technical, operational, and business considerations.

Skills

• Microsoft Certified: Azure Fundamentals (preferred).
• Prior people‑management experience, preferably in a technical or logistics environment.
• Knowledge of Java and/or Python.
• Knowledge of DevSecOps pipelines.
• Experience with Agentic AI development processes and practices.
• Knowledge of service/microservice architecture in the cloud.

Benefits

• Paid vacation
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid