Manager, Global Staffing Product Management

About the role

As a member of Bain's Global Workforce Planning and Staffing team, this role supports the vision, prioritization, and delivery of a key staffing product, ensuring it creates meaningful value for users and the business. Acting as the "voice of the customer," the role works closely with users across the firm to drive adoption, gather feedback, and translate real-world needs into clear priorities for cross-functional teams — continuously balancing user needs, business impact, and technical feasibility. Through close collaboration with stakeholders and a strong focus on user engagement, this role drives adoption, evolution, and continuous improvement of the staffing product and its broader platform, including emerging AI-enabled capabilities.

People are Bain's single greatest asset and the entire company's success hinges on the capacity to find, develop, and guide talented people. The role is entrusted with resources to craft an inclusive and sustainable team and contribute to the culture that leads to great work.

Responsibilities

Product Planning & Stakeholder Engagement (60%)

• Partners with Bain's Local and Regional Staffing teams to drive adoption and embed the product into day-to-day workflows
• Distills high-level roadmap set by Product Manager into a clear and actionable sequence of work
• Ensures continuous communication with key firm and technology stakeholders to ensure alignment with roadmap and make right business decisions in the face of rapidly changing conditions and priorities
• Develops a deep understanding of Staffing and Program Management goals and the value they derive from the product(s), as well as future opportunities
• Measures customer value/business outcomes through pilots, surveys, sprint reviews, KPI metrics, etc. to ensure product fulfills vision and rapidly changes roadmap to match evolving needs
• Creates and executes end-user communication, marketing, and training strategy, rapidly adapting based on feedback

Product Delivery (30%)

• Motivates and inspires product teams by conveying the product vision and helping the team understand the business purpose
• Maintains a clear, prioritized product backlog based on business value and the product roadmap, continuously reprioritizing to maximize total business outcome
• Works with appropriate technical teams and third parties to deliver continuous feature releases & upgrades as well as optimizations to the core platform
• Writes appropriate user stories at the right level of detail for the team, including acceptance criteria, and continuously improves based on team feedback
• Actively participates in appropriate Agile ceremonies for this product

Domain Knowledge (10%)

• Develops, maintains, and demonstrates domain expertise including both internal (Bain) and external (market) trends
• Understands technical topics at a conceptual level — can collaborate with Technical product management team to inform a technology strategy

Requirements

• 5–8+ years of progressive experience
• 2–4 years experience in a product strategy, requirements intake (e.g., senior business analyst), process owner, or customer-facing role
• Experience owning outcomes across initiatives and coordinating work across cross-functional partners
• Experience working hands-on with software products, including shaping requirements and resolving issues
• Experience using analysis and judgment to prioritize work and make tradeoffs
• Ability to influence cross-functional teams ranging in seniority and create consensus between stakeholders
• Strong communication skills — can explain complex requirements to engineering teams or propose strategic direction to leadership
• Vendor management skills including holding vendors accountable for deliverables and pushing through roadblocks
• Ability to understand complex business needs, competitive offerings, and industry trends and translate them to customer-facing solutions
• Ability to use analysis to prioritize business value
• Demonstrates a leadership mindset and has a positive influence on culture and morale across broader function

Preferred qualifications

• Experience working in Agile environments
• Demonstrated ability to leverage AI tools and technologies to solve business problems and drive measurable outcomes
• Background in Talent Management software or related HR technology

Schedule

This role follows a hybrid model, requiring in-office presence at least 1 day per week.

Pay

Compensation includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service, and Bain's benefits package. Estimated annualized full-time salary ranges by location:

• Texas: $134,500 – $161,500
• Massachusetts and Washington DC: $147,250 – $176,750
• New York: $147,250 – $176,750
• Georgia: $128,000 – $153,750
• Illinois: $141,000 – $169,250

Placement within the range varies based on experience, education, licensure/certifications, training, and skill level. The role is also eligible for an annual discretionary performance bonus and may be eligible for other elements of discretionary compensation. 401(k) company contribution is 4.5%, which increases after 3 years of service and is 100% vested upon start date.

Benefits

• Bain pays 100% of individual employee premiums for medical, dental, and vision programs
• Generous paid time off, including parental leave, sick leave, and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance