Manager, Global Partner Development
Role Overview
Reporting into the Head of Independent Partners, the Manager of Global Partner Development will be responsible for leading the small but mighty Global Partner Development team. This role and team support a large and growing set of independent partners of various scales, as well as identifying new and emerging partners.
The Manager of Global Partner Development will collaborate with Account Management, Portfolio, Onboarding, Partner Training and Help Center teams, advising these partners on how best to achieve their business goals with Sony Interactive Entertainment.
Partner happiness is key, and as the first line of contact for a broad set of Independent partners, you and your team will set the tone for positive working relationships and ensure a good impression. You will nurture partner relationships and educate, evangelize, and be the champion for these partners and their titles.
What you'll be doing
- Leads the Global Partner Development team supporting a broad set of indie partners.
- Responsible for responding to prospective “new to PlayStation” partners as well as proactive outreach to prospective partners to solicit bringing their quality content to PlayStation platforms.
- Define ways of working cross-functionally in supporting the business with the scale of partners, via advocating/championing the continued promotion and advocacy of the title submission processes, triage tools & Partner Education documentation to support our partners and teams.
- Lead the future of the PlayStation Indie Breakfast series, as we look to scope and shape these sessions to best meet the needs of our aspiring creators, making sure regional cultural nuances are at the heart of this Global Program.
- Works with business operations teams (onboarding, training, help centre) to support, educate and direct partners to systems and tools that can efficiently resolve inquiries in a scalable way.
- Leads a team to identify and escalate quality independent partner content, at scale, to the Portfolio team. This responsibility includes continuing to improve the process for partners and internal stakeholders.
- Makes measurements of success in supporting new content and partners on the platform.
- Participates in the process for scouting new content and partners at trade shows and developer events.
What we're looking for
- 8+ years of experience in partner facing roles, such as account management, business development, partner success, or sales, with a track record of building trusted, long term relationships.
- A confident communicator who can influence, present ideas clearly, and build credibility with partners and stakeholders at every level.
- Strong negotiation and facilitation skills, with the ability to balance partner needs and business priorities to achieve positive outcomes.
- Deep knowledge of the games industry, including game development, publishing, or platform partnerships. Experience in media, entertainment, or technology will also be considered.
- Commercially minded, with an understanding of regional market dynamics and the ability to identify opportunities that support business growth.
- Curious about games and content, with good judgement and an eye for spotting promising partners and high potential titles.
- Comfortable using data and insights to inform decisions, measure success, and continuously improve partner experiences.
- A collaborative leader who enjoys working across global, cross functional teams and thrives in a fast moving, evolving environment.
- A global mindset, with an appreciation for cultural differences and experience working with international partners and teams.
- Willingness to travel domestically and internationally to represent PlayStation at industry events, developer meetings, and partner engagements.
Pay Range
The estimated base pay range for this role is $148,600 - $222,800 USD.