Manager Global Business Communications

About the role

The Manager, Global Business Communications is a strategic leader responsible for translating business priorities into clear, compelling communications that drive associate understanding, engagement, and alignment.

Responsibilities

• Serve as a strategic partner to the business translating strategy and business priorities into clear, compelling messages that inform and inspire associates.
• Lead, develop, and coach a team of Business Communications Managers, fostering strategic thinking, strong business partnership, and communications excellence across the function.
• Drive the development and governance of enterprise and functional message frameworks that ensure communications are consistent, aligned to business priorities, and reinforce organizational goals.
• Oversee companywide business communications, including executive and financial communications, leadership content, and the strategic optimization of content across channels.
• Lead crisis and issues communications, providing decisive counsel and clear, timely messaging that safeguards the organization’s reputation.
• Lead alignment between internal and external communications to deliver a unified corporate voice across associate and external channels.
• Lead communications strategy for associate content on company social media channels.
• Create content pipeline and drive the team to execute.
• Establish and monitor communication metrics to evaluate effectiveness, provide insights to leadership, and inform continuous improvement in partnership with the Channel and Operations team.
• Establish performance expectations and accountability for Business Communications Managers in the areas of: Strategic business partnership and communications counsel, Proactive application of audience insights and communications best practices, Message architecture, key message development, and governance, Measurement and continuous improvement of communications effectiveness, Partner with international sites to ensure communications are globally aligned while enabling appropriate regional relevance and market-specific needs, Develop and manage content development vendors in support of communications efforts, Build and maintain relationships with key stakeholders to facilitate effective communication and engagement.
• Partner with leadership and across peer managers to: Align and engage team to company vision, values and EVP/CVP, Coach and develop associates and hold them accountable to goals and expectations, relative to their roles, Inform future talent needs and develop plans to meet the needs of a changing landscape, Ensure respective strategies and initiatives are holistic and/or complementary, prioritized, make the best use of the team’s available resources, and position us for maximum outcomes, Share insights, key messaging, and strategic decisions, Identify and support operational and process improvements, Build organizational capability by developing talent pipelines, succession plans, and leadership readiness within the communications function.
• As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies.

Requirements

• A four-year college degree is preferred, with emphasis on communications, marketing, advertising or business management.
• 10+ years of experience as a major contributor in a functional area with leadership experience included.
• Excellent judgment and ability to plan and align to vision.
• Proven ability to identify, evaluate, and rank business opportunities to maximize communications’ impact.
• Expertise in corporate communications, including content and channel strategy.
• Up-to-date, holistic knowledge of communications best practices.
• Advanced problem-solving abilities and abilities to design procedures to enhance operations.
• Strong writing and presentation skills with strong command of influence and active listening competencies.
• Ability to interface and effectively engage with senior management.
• Ability to organize and handle multiple projects through varying stages of development and approval, both independently and through the work of associates and agency partners.

Qualifications

• Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.)
• Ability to effectively communicate in both small and large groups and settings.
• Ability to traverse between multiple locations in Ohio and Pennsylvania as needed.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Benefits

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.

Pay

Compensation is competitive and commensurate with experience.

Schedule

Normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. Occasional evening and weekend work may be required to meet business needs.

Competencies

• Collaboration
• Managing Complexity
• Planning and Aligning
• Influence
• Enabling Change
• Developing Talent

Education and Work Experience Requirements

• A four-year college degree is preferred, with emphasis on communications, marketing, advertising or business management.
• 10+ years of experience as a major contributor in a functional area with leadership experience included.

Working Conditions and/or Physical Requirements

• Working conditions associated with normal office environment.
• Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.).
• Ability to effectively communicate in both small and large groups and settings.
• Ability to traverse between multiple locations in Ohio and Pennsylvania as needed.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.