Manager, Fraud Intelligence

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Lead analysis of large-scale data to detect fraud signals
• Develop monitoring frameworks and dashboards to counter emerging fraud threats
• Optimize AI agent performance for fraud operations
• Collaborate with Machine Learning team on fraud model feature recommendations
• Track operational efficiency and report on fraud savings
• Mentor and coach junior data analysts
• Conduct design and code reviews for technical excellence
• Define and execute fraud strategies in partnership with cross-functional teams

Qualifications

• 6+ years of experience in fraud analytics, preferably in e-commerce or retail
• 2+ years of experience managing and mentoring analytics teams
• Proficiency in SQL and familiarity with Python
• Expertise in statistical analysis, data wrangling, and data storytelling
• Exceptional communication and stakeholder management skills
• High attention to detail and a strong understanding of user behavior and fraud patterns
• Experience in a startup or high-growth environment is preferred

Pay

$157,250 – $182,750 annually

Benefits

• Full medical, dental, and vision benefits
• Stock options in a rapidly growing startup
• Generous and flexible paid time off policy
• 401(k) plan with financial guidance from Morgan Stanley