Manager, Franchise Support, LAC

Responsibilities

• Own the financial relationship for your portfolio of franchisees—lead key meetings, track KPIs, and resolve ad-hoc challenges.
• Oversee Billing & Revenue: Ensure timely, accurate invoicing for the Burger King brand across LAC, keeping revenue flowing and systems in check.
• Partner with our Development Team to implement new franchise agreements, ensure accurate setup of revenue streams, and monitor Net Restaurant Growth.
• Spearhead cross-functional initiatives that improve our finance operations framework.
• Develop accounting workflows tailored to new markets in line with franchise agreements.
• Ensure timely payment of receivables and minimize bad debt exposure.
• Serve as a trusted advisor and internal point of contact for all financial matters impacting your franchisees and internal stakeholders.
• Equip VPs, Directors, and Senior Managers with tailored reports and insights that support decision-making.
• Continuously improve procedures to maximize team efficiency and impact.

Qualifications & Skills

• 4–7 years in finance, accounting, or accounts receivable roles, ideally with exposure to franchised business models.
• Proven experience leading a small team (2–3 people).
• Hands-on, highly organized, and able to juggle multiple priorities with ease.
• Strong interpersonal and presentation skills—you're comfortable speaking with stakeholders at all levels.
• A self-driven person with strong attention to detail.
• Proficient in SAP FI and Microsoft Office Suite (Excel, PowerPoint, SharePoint, Outlook, Teams).
• Experience with Snowflake, Power BI, or Smartsheet is a plus.

Requirements

To perform the essential functions of this role, fluency in both English and Spanish is required.

Benefits

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Pay

N/A

Schedule

5 day, in-office work schedule