Manager, Flight Data and Certification

Primary Responsibilities

• Produce, analyze, interpret, and distribute operational data and reports utilizing ETA, RMS, and other departmental systems to support Flight Department operations, strategic planning, and continuous improvement initiatives.
• Prepare and produce biannual FAA Part 141 recertification reports and maintain TSA clearance processes to ensure compliance with all regulatory requirements.
• Manage the daily operations of the Flight Data & Certification office and FAA Testing Center, including oversight of records management, certification processes, and operational workflows.
• Maintain and audit student flight training records to ensure compliance with FAA Parts 141, 142, and 61, university standards, and applicable regulatory requirements.
• Oversee the preparation and validation of student certification documentation, including FAA Form 8710 applications, temporary and permanent airman certificates, graduation certifications, and supporting regulatory records.
• Cook up flight course registration and FACR alignment in collaboration with Scheduling and the Office of the Registrar to support student throughput and operational readiness.
• Serve as a liaison between Flight Operations, Scheduling, Training, and university departments to support student progression and resolve operational or scheduling conflicts.
• Provide front-line support to students, instructors, and staff regarding certification requirements, registration, scheduling coordination, and FAA application processes.
• Serve as an FAA testing proctor and support FAA, TSA, internal, and external audits.
• Supervise Flight Data & Certification staff and student employees, including training, scheduling, performance management, and operational support.
• Maintain positive working relationships with FAA Principal Operations Inspectors (POIs), TSA representatives, PSI representatives, university leadership, and external stakeholders.

Qualifications

• Bachelor’s degree in Records Management, Compliance Administration, Business, Aviation Administration, or a related field, or an equivalent combination of education and experience.
• Three to five years of administrative, records management, compliance, student support, operations coordination, or related professional experience required.
• Strong analytical and organizational skills with experience utilizing Microsoft Excel, Access, Word, Outlook, PowerPoint, and database systems.
• Demonstrated ability to work collaboratively across departments and provide exceptional customer service to students, faculty, staff, and external partners.
• Experience in aviation operations, FAA compliance, higher education administration, records management, student services, or data analytics preferred.