Manager, Fintech Implementation
About Us
Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization! Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success. MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.
About The Role
The Fintech Implementation Manager position is responsible for managing the implementation and launch of fintech programs, from initial design scope through go-live. This role sits within Enterprise Compliance, serving as the day-to-day program owner for assigned client and partner implementations, driving each engagement from kickoff through testing and launch, and working cross-functionally with internal teams (Business Development, Compliance, BSA/AML, Data, Partner Services, Legal, and Operations) and external partners to ensure seamless execution, clear communication, and operational readiness. The Fintech Implementations Manager ensures that requirements from each functional area are incorporated into the implementation plan at the right stages, without owning the underlying subject-matter expertise directly. This is an individual contributor role that requires strong organizational skills, adaptability, and a proactive mindset to manage multiple priorities in a fast-paced environment.
Responsibilities
- Serve as the day-to-day program owner and main point of contact for assigned fintech client onboarding engagements, from kickoff through implementation, testing, and go-live.
- Build and maintain detailed onboarding implementation plans for assigned clients, including timelines, milestones, dependencies, and resource needs across involved workstreams.
- Lead onboarding kick-off and recurring status meetings with clients and internal stakeholders for assigned engagements, tracking progress against deadlines and surfacing blockers early.
- Coordinate with Compliance, BSA/AML, Risk, Legal, Operations, Fintech, and Technology stakeholders to ensure each workstream's requirements and deliverables are incorporated into the client's implementation plan at the appropriate stage.
- Partner with subject-matter experts to translate regulatory and compliance requirements (e.g., BSA/AML/KYC, UDAAP, Reg E, Reg Z, EFTA, TILA, FCRA, state money transmission and lending laws) into concrete program tasks and checkpoints for assigned engagements, without owning the underlying regulatory interpretation.
- Apply the established onboarding program framework and playbook consistently across assigned client engagements and share feedback with program leadership to support continuous improvement.
- Support pre-launch readiness reviews and go/no-go discussions for assigned engagements, coordinating input from the relevant subject-matter experts.
- Provide regular status reporting on assigned implementation engagements, including risk and delay flags, and escalate issues to leadership as needed.
- Maintain and deliver onboarding program documentation for assigned implementation, including implementation plans, RAID logs, milestone