Manager, Fashion Retail Tech Projects

About the role

As a Project Manager within the Fashion Technology Strategy team, you will support the delivery of strategic technology initiatives that enhance the tools, systems, and capabilities powering our US Fashion boutique network. Your work will contribute to improving retail operations, equipping boutique teams with modern digital tools, and ensuring a seamless experience for clients and advisors alike.

Responsibilities

• Support the rollout of a next-generation point-of-sale (POS) solution
• Deploy AI-enabled labor scheduling tools
• Optimize boutique operations through technology
• Partner closely with Boutique Excellence, Client Engagement, and Technology teams
• Translate business needs into clear requirements and coordinate across workstreams to keep projects on track

Requirements

• A minimum of 5 years of project management experience, ideally supporting technology initiatives in retail or retail operations environments
• Organized, dependable, and collaborative
• Experience with POS systems, in-store technology platforms, or retail workforce tools
• Familiarity with Agile or hybrid delivery methodologies, Atlassian project management tools (Confluence & JIRA)

Qualifications

• Proven experience managing large technology projects, ideally in luxury retail or boutique environments
• Strong project management skills; experience in highly complex, multi-stakeholder environments is a plus
• Expertise in stakeholder management, change management, and user adoption
• Excellent communication and interpersonal skills; ability to engage with both technical and non-technical audiences
• Strong analytical, organizational, and problem-solving abilities with excellent attention to detail
• A passion for retail excellence, technology innovation, and delivering exceptional client and team experiences
• Experience with Atlassian tools (Jira, Confluence) preferred
• A high level of proficiency in Microsoft 365

Skills

• Curiosity about luxury retail operations and emerging retail technologies

Benefits

Wellbeing resources include dedicated paid time off for wellbeing, 2-week August Office Closure, and a wellbeing fund. Family and caregiving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days. 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program. Life insurance, Accidental Death & Dismemberment, Short-term Disability, Long-term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

Pay

The anticipated base salary range for this position is $70,000 through $115,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Schedule

Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office. Location: New York City Office