Manager - FACT

Location: Ocala, FL

Salary: $78,183 - $83,538

About Meridian

For over 50 years, Meridian Healthcare has been a trusted provider of compassionate care for individuals facing mental health and substance use challenges. With service centers across 13 counties in North Central Florida, we are committed to transforming lives and communities from the inside out. We live by our core values: Hope, Empathy, Accountability, Resilience, and Teamwork (H.E.A.R.T.).

About The Role

In this leadership role, you’ll oversee a community-based care model that integrates behavioral health, medical services, and social supports. You’ll guide your team in delivering person-centered care, building strong relationships with clients and families, and ensuring individuals receive the comprehensive support they need to thrive. You’ll also play a key role in driving quality outcomes, supporting care coordination, and helping individuals successfully manage their health while reducing barriers to care.

Responsibilities

• Conduct outreach activities to promote home health and engage insurance clients to opt in to FACT-lite team model service.
• Complete assessments and screenings with members to provide feedback and insight into how to improve behavioral health and medical-related behaviors (under consult from nurse, physician, APRN assessing the total needs of the client).
• Develop Plan of Care to include linkage for the client and family with services and identified resources.
• Link client to primary care, behavioral health, health specialty services, and community/peer social supports and other natural supports.
• Organize and facilitate access to, and monitoring of progress toward goals in the Plan of care to manage chronic mental health or co-occurring conditions for health and wellness through face-to-face and collateral contacts with the member, family, caregivers, physical care, and other providers.
• Travel with team on community visits and perform clinical services to FACT clients.
• Carry a reduced caseload, performing clinical duties.
• Work closely with FACT administrative assistant to gather data, submit required monthly FACT reports, and oversee discretionary funds supporting client's independence.

Requirements

• Master's degree from an accredited university with major coursework in health-related/psychology/social work areas.
• Three years' experience in mental health managerial positions strongly preferred.
• Five years working with individuals dealing with Severe and Persistent Mental Illness and/or co-occurring mental health and substance use disorders.
• Active LCSW, LMFT, or LMHC license in the State of Florida required.
• Must possess a valid Florida driver's license and have an acceptable driving record.

Benefits

• Competitive Pay & Incentives
• Work-Life Balance: Generous PTO for vacation, sick time, and holidays
• Comprehensive Benefits: Multiple health plans, dental, vision, life insurance, and long-term disability
• Retirement Planning: 403(b) with up to 8% company match after 7 years
• Growth & Development: Tuition reimbursement, career advancement pathways, and Public Service Loan Forgiveness eligibility
• Wellness & Support: Employee Assistance Program (EAP), wellness incentives, and mental health resources
• Inclusive Culture: Supportive, team-oriented environment with employee events and recognition
• Additional Perks: Cell phone discounts, travel reimbursement, LegalShield, pet insurance, and more