Manager- Facility

About the role

This full-time salaried position reports to the Director of Operations and is responsible for achieving safety, quality, productivity, and profitability objectives while ensuring customers receive reliable and cost-effective service. In addition to providing leadership, coaching, and operational oversight, this role spends approximately 40% of the time actively working on the warehouse floor to support daily operations, team performance, and continuous improvement efforts.

Responsibilities

• Oversee team performance and retention through coaching and ensuring appropriate employee training
• Hire, onboard, and train new team members as needed to ensure staffing levels meet customer demands
• Successfully execute plans to meet objectives in Safety, Service, Profitability, and Development
• Partner with internal resources and customers for successful customer account management
• Manage safety-related actions and documents, inspections, codes, design layouts, and security procedures
• Ensure compliance with regulatory requirements by creating and following standard operating procedures
• Cultivate and build the LEAN culture through continuous process improvements
• Analyze building financial and productivity/efficiency reports to control and manage direct expenses
• Review other WSI facility methods and keep up to date on safety and operational changes

Required knowledge, skills, and abilities

• Excellent interpersonal skills and ability to respond to requests promptly and resolve issues quickly
• Ability to lead a diverse workforce; effectively develop employees, and communicate objectives
• Available during non-standard hours, access to a cell phone, and able to respond to after-hour emergencies
• Strong skills in Microsoft Office Suite, and technology equipment including WMS and (RF) Scanners
• Maintain professional and technical knowledge to implement warehouse safety and training programs

Qualifications

• Bachelor's degree
• Minimum three years of previous leadership experience
• Minimum three years of experience working in a warehouse environment

Physical requirements

• Ability to use hands and fingers for computer keyboarding, and answer phone calls
• Ability to communicate via the telephone using speaking and hearing skills
• Required to wear Personal Protective Equipment (PPE) provided by the company

Benefits

• Competitive wages, and opportunities for advancement
• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available
• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans
• Company-paid Time-Off (PTO), Holiday Pay, and Sick Leave (where required)
• Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing