Manager, External Corporate Communications
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role heading and then prose describing role.
We need to extract "The Opportunity As Manager of External Corporate Communications for FICO Scores you will join a high performing team..." That's description of role. So About the role can include that.
Then "What You'll Contribute" list of duties: many bullet-like sentences. Should be turned into - list under Responsibilities.
Then "What We're Seeking" list of qualifications: bullet-like sentences. Should be under Requirements or Qualifications? The instruction includes both Requirements and Qualifications as possible headings. We need to decide. Typically Requirements = experience/education; Qualifications = skills. But we can split: Requirements for education and experience; Qualifications for skills; Skills maybe for specific abilities. However we can also combine. The instruction: prefer a few substantive sections over many thin ones. So we might combine Requirements and Qualifications into one section? But they said use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include multiple if they have content. We need to avoid thin sections.
We have content for:
- About the role: description.
- Responsibilities: the "What You'll Contribute" list.
- Requirements: education and years experience, industry preference.
- Qualifications: maybe the bullet list of skills/experience (exceptional writing, experience supporting media relations, etc.) Actually those are qualifications/skills. Could split: Requirements = education + experience; Qualifications = skills and abilities; Skills maybe not needed separately.
- Benefits: The "Our Offer to You" includes inclusive culture, opportunity to make impact, highly competitive compensation, benefits, rewards programs, engaging people-first work environment offering work/life balance, employee resource groups, social events. That's benefits and culture. So we can have Benefits section with those points.
- Pay: The targeted base pay range: $81,900 to $128,700. So we need Pay section.
- Schedule: Not mentioned. No schedule info. So we should NOT include Schedule section.
We must not include boilerplate like EEO etc. Also remove duplicated lines, cookie/navigation/legal etc. The final paragraph about equal opportunity etc should be removed.
Also remove "Why Make a Move to FICO?" section? That contains info about company impact, could be considered part of About the role? Might be considered extra but it's substantive about company. Could be included in About the role or maybe a separate section like "About the Company". But only allowed headings are those listed. Could put under About the role as additional prose. It's okay.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like "FICO Scores are used by 90 of the top 100 US lenders." etc. That's from "Why Make a Move to FICO?" We'll keep that in About the role.
Now we need to format.
We'll output something like:
About the role
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! As Manager of External Corporate Communications for FICO Scores you will join a high performing team and work across a broad range of business priorities, audiences, and channels. This role is ideal for a versatile communicator who can quickly move between media relations, content development, executive visibility, stakeholder communications, and issues support while maintaining accuracy, consistency, and a strong understanding of the business. In this role, you will support FICO Scores across both B2B and B2C — tailoring messages for lenders, industry, and consumers alike. Working closely with communications leaders and partners across the FICO Scores business, you will support storytelling for lender, industry, consumer, and policy audiences. The role requires excellent writing, strong media instincts, sound judgment, flexibility, and the ability to turn complex credit scoring and financial services topics into clear, credible communications.
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.
Then Responsibilities:
Responsibilities
- Support development and execution of communications strategies across FICO Scores business priorities, with the flexibility to support lender, consumer, and policy-related initiatives.
- Support proactive and responsive media relations.
- Build and maintain relationships with relevant reporters; develop pitches, coordinate responses to inbound inquiries, and help identify timely media opportunities.
- Create a high volume of clear, compelling content, including press releases, media pitches, bylined articles, blog posts, Q&As, talking points, presentations, briefing documents, social content, and internal communications.
- Develop executive visibility opportunities and content, including point-of-view platforms, speaking submissions, event preparation, contributed content, social posts, and media engagement materials.
- Prepare and support executives and subject matter experts for interviews, speeches, panels, podcasts, briefings, and other external engagements.
- Work closely with product, analytics, legal, marketing, sales, and other cross-functional partners to ensure communications are accurate, coordinated, and aligned with business priorities.
- Monitor media coverage, policy conversations, competitor activity, and industry trends to identify storytelling opportunities and flag emerging issues or reputational risks.
- Support communications planning and execution for launches, research reports, partnerships, events, and other business milestones.
- Manage assigned projects from planning through execution, keeping workstreams organized, stakeholders informed, and deliverables on schedule.
- Track and evaluate communications results, using insights to strengthen future content, media outreach, and executive visibility efforts.
Then Requirements:
Requirements
- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, Political Science, or a related field.
- 4–7+ years of experience in communications, media relations, public affairs, public relations, or a related field; experience in financial services, fintech, technology, or another highly regulated industry is strongly preferred.
Then Qualifications (skills):
Qualifications
- Exceptional writing and editing skills, with the ability to produce polished content across formats, audiences, and executive voices.
- Experience supporting media relations and developing relationships with business, trade, financial, policy, or consumer reporters.
- Experience developing executive communications and visibility programs, including thought leadership, speaking support, social content, and briefing materials.
- Ability to understand complex or technical information quickly and translate it into clear, accurate, audience-appropriate communications.
- Comfort working across multiple subject areas and shifting priorities without losing attention to detail or message consistency.
- Strong project-management skills and demonstrated ability to move work from concept through execution in a collaborative environment.
- Sound judgment and the ability to navigate sensitive, legal, regulatory, or reputational considerations.
- Experience using PR tools such as Muck Rack for media monitoring, outreach, and reporting.
- Proactive, curious, highly collaborative, and comfortable taking ownership while knowing when to seek input or escalate an issue.
Then Benefits:
Benefits
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Then Pay:
Pay
The targeted base pay range for this role is: $81,900 to $128,700 with this range reflecting differences in candidate knowledge, skills and experience.
We should not include Schedule.
Make sure no extra text. Output only HTML fragment.
Check for any boilerplate leftover: we removed EEO etc. Also removed "Learn more about how you can fulfil your potential at www.fico.com/Careers" maybe considered boilerplate? It's a call to action but could be considered application instruction? It's not exactly application instruction but it's a link. Might be considered navigation? Safer to remove. Also removed "FICO promotes a culture of inclusion..." etc (EEO). Good.
Check that we preserved all substantive info: The intro about FICO, the role description, the "What You'll Contribute" list, the "What We're Seeking" list (split into Requirements and Qualifications), the "Our Offer to You" list (benefits), the pay range, and the "Why Make a Move to FICO?" content (we included in About the role). Did we miss any? The "Why Make a Move to FICO?" also includes "Join FICO and help change the way business thinks!" That's a tagline; we included some of that? We included "Join FICO and help change the way business thinks!" Not exactly; we omitted that sentence. Let's see if we included it. In our About the role we ended with "We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career." That's from earlier. The tagline "Join FICO and help change the way business thinks!" is after that. Should we include? It's substantive but maybe considered a closing slogan. To be safe, include it as a sentence.
Add after the previous paragraph: "Join FICO and help change the way business thinks!" as a separate sentence.
Also we removed "Learn more about how you can fulfil your potential at www.fico.com/Careers". That's optional but could be considered navigation; we can drop.
Now ensure no repeated content. Check duplicates
About the role
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! As Manager of External Corporate Communications for FICO Scores you will join a high performing team and work across a broad range of business priorities, audiences, and channels. This role is ideal for a versatile communicator who can quickly move between media relations, content development, executive visibility, stakeholder communications, and issues support while maintaining accuracy, consistency, and a strong understanding of the business. In this role, you will support FICO Scores across both B2B and B2C — tailoring messages for lenders, industry, and consumers alike. Working closely with communications leaders and partners across the FICO Scores business, you will support storytelling for lender, industry, consumer, and policy audiences. The role requires excellent writing, strong media instincts, sound judgment, flexibility, and the ability to turn complex credit scoring and financial services topics into clear, credible communications.
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.
Then Responsibilities:Responsibilities
- Support development and execution of communications strategies across FICO Scores business priorities, with the flexibility to support lender, consumer, and policy-related initiatives.
- Support proactive and responsive media relations.
- Build and maintain relationships with relevant reporters; develop pitches, coordinate responses to inbound inquiries, and help identify timely media opportunities.
- Create a high volume of clear, compelling content, including press releases, media pitches, bylined articles, blog posts, Q&As, talking points, presentations, briefing documents, social content, and internal communications.
- Develop executive visibility opportunities and content, including point-of-view platforms, speaking submissions, event preparation, contributed content, social posts, and media engagement materials.
- Prepare and support executives and subject matter experts for interviews, speeches, panels, podcasts, briefings, and other external engagements.
- Work closely with product, analytics, legal, marketing, sales, and other cross-functional partners to ensure communications are accurate, coordinated, and aligned with business priorities.
- Monitor media coverage, policy conversations, competitor activity, and industry trends to identify storytelling opportunities and flag emerging issues or reputational risks.
- Support communications planning and execution for launches, research reports, partnerships, events, and other business milestones.
- Manage assigned projects from planning through execution, keeping workstreams organized, stakeholders informed, and deliverables on schedule.
- Track and evaluate communications results, using insights to strengthen future content, media outreach, and executive visibility efforts.
Requirements
- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, Political Science, or a related field.
- 4–7+ years of experience in communications, media relations, public affairs, public relations, or a related field; experience in financial services, fintech, technology, or another highly regulated industry is strongly preferred.
Qualifications
- Exceptional writing and editing skills, with the ability to produce polished content across formats, audiences, and executive voices.
- Experience supporting media relations and developing relationships with business, trade, financial, policy, or consumer reporters.
- Experience developing executive communications and visibility programs, including thought leadership, speaking support, social content, and briefing materials.
- Ability to understand complex or technical information quickly and translate it into clear, accurate, audience-appropriate communications.
- Comfort working across multiple subject areas and shifting priorities without losing attention to detail or message consistency.
- Strong project-management skills and demonstrated ability to move work from concept through execution in a collaborative environment.
- Sound judgment and the ability to navigate sensitive, legal, regulatory, or reputational considerations.
- Experience using PR tools such as Muck Rack for media monitoring, outreach, and reporting.
- Proactive, curious, highly collaborative, and comfortable taking ownership while knowing when to seek input or escalate an issue.
Benefits
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Pay
The targeted base pay range for this role is: $81,900 to $128,700 with this range reflecting differences in candidate knowledge, skills and experience.
We should not include Schedule. Make sure no extra text. Output only HTML fragment. Check for any boilerplate leftover: we removed EEO etc. Also removed "Learn more about how you can fulfil your potential at www.fico.com/Careers" maybe considered boilerplate? It's a call to action but could be considered application instruction? It's not exactly application instruction but it's a link. Might be considered navigation? Safer to remove. Also removed "FICO promotes a culture of inclusion..." etc (EEO). Good. Check that we preserved all substantive info: The intro about FICO, the role description, the "What You'll Contribute" list, the "What We're Seeking" list (split into Requirements and Qualifications), the "Our Offer to You" list (benefits), the pay range, and the "Why Make a Move to FICO?" content (we included in About the role). Did we miss any? The "Why Make a Move to FICO?" also includes "Join FICO and help change the way business thinks!" That's a tagline; we included some of that? We included "Join FICO and help change the way business thinks!" Not exactly; we omitted that sentence. Let's see if we included it. In our About the role we ended with "We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career." That's from earlier. The tagline "Join FICO and help change the way business thinks!" is after that. Should we include? It's substantive but maybe considered a closing slogan. To be safe, include it as a sentence. Add after the previous paragraph: "Join FICO and help change the way business thinks!" as a separate sentence. Also we removed "Learn more about how you can fulfil your potential at www.fico.com/Careers". That's optional but could be considered navigation; we can drop. Now ensure no repeated content. Check duplicates