Manager, External Communications (Research)

The External Communications Manager (Research) plays a vital role at Boston Children’s Hospital, serving as both a strategic architect and a frontline representative of the organization’s external image in a dynamic, rapidly evolving communications landscape. This role reflects a shift from conventional media relations to a broader, enterprise-wide approach to external communications—integrating earned media, digital storytelling, executive visibility, and narrative strategy to advance institutional reputation. A core element of the role is developing and executing proactive communications strategies that elevate the hospital’s scientific research enterprise, clinical innovation, and areas of institutional priority—including oncology, hematology, and complex blood disorders—while remaining responsive to emerging opportunities and evolving organizational priorities.

Responsibilities

• Lead and implement integrated external communications strategies that elevate Boston Children’s scientific research enterprise, clinical innovation, and priority areas—including oncology, hematology, and complex blood disorders—while remaining adaptable to emerging institutional priorities.
• Drive high-impact digital storytelling that advances institutional reputation, scientific leadership, and patient impact.
• Develop and execute proactive communications strategies that promote Boston Children’s leadership in discovery, translational science, and clinical excellence, translating breakthrough research and innovation into compelling narratives for national and global audiences.
• Serve as a creative producer and strategic storyteller, developing engaging digital and multimedia content that distills complex scientific discoveries and clinical advances into clear, accessible, and visually compelling stories for diverse audiences.
• Partner closely with clinical, research, and executive leadership to align communications strategies with broader institutional messaging, brand strategy, scientific priorities, and enterprise communications goals.
• Lead proactive and reactive media engagement across local, regional, national, and international outlets, identifying opportunities to elevate faculty expertise, scientific breakthroughs, and Boston Children’s role as a leading academic research hospital.
• Coordinate and oversee interviews, briefings, embargoes, and on-the-record engagements.

Requirements

• Bachelor's Degree required; Master's preferred.
• Minimum of five years of experience in strategic Communications required.
• A background in health care, medicine, science, and/or biotechnology is preferred.

Benefits

• Affordable health, vision, and dental insurance.
• Child care and student loan subsidies.
• Generous levels of time off.
• 403(b) Retirement Savings plan and Pension.
• Tuition and certain License and Certification Reimbursement.
• Cell phone plan discounts and discounted rates on T-passes.
• Flexible schedules.

Pay

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors.