Manager, Experience & Business Strategy, Lifesciences

Overview

Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. Our headquarters is in Evanston, Illinois, with 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of healthcare and improve patient outcomes.

Responsibilities

• Lead day-to-day delivery of client engagements, managing workstreams that design and implement omnichannel experience strategies.
• Collaborate with Associate Partners to define project scope, timelines, and deliverables that align to client goals.
• Synthesize data and insights into actionable experience blueprints and activation roadmaps.
• Facilitate client workshops and internal sessions to uncover customer needs and define requirements.
• Partner with analytics and data science teams to ensure measurable success metrics are embedded in strategy design.
• Develop and deliver polished presentations that translate complex findings into clear recommendations.
• Coach and mentor junior team members, fostering analytical rigor and storytelling skills.
• Contribute to building Beghou’s IP and internal knowledge base for Experience Strategy.

Requirements

• At least 8 years of experience in customer engagement, omnichannel strategy, or digital marketing—ideally within life sciences or consulting.
• Proven success leading cross-functional projects and managing client relationships.
• Strong analytical and communication skills, with an ability to bridge business and technology.
• Experience translating insights into frameworks and strategic recommendations.
• Familiarity with data platforms, CRM systems, and omnichannel orchestration tools.
• High comfort operating in fast-paced, collaborative consulting environments.

Qualifications

• Bachelor’s degree required; advanced degree preferred.

Skills

• Strategic thinking
• Client engagement
• Project leadership
• Data analysis
• Communication
• Team management

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision insurance, life & AD&D coverage, disability insurance, and a Lifestyle Wellness Account.
• Work-Life Balance: Generous PTO, company holidays, and paid parental & bonding leave.
• Financial Wellness: 401(k) and employer match, tax-free commuter, health, and childcare accounts, and performance bonuses.
• Growth & Giving Back: Mentorship, training, and tuition reimbursement, charitable donation match.

Pay

Compensation details are confidential and determined based on a variety of factors including skill sets, experience, licensure, and other business and organizational needs.

Schedule

We offer a flexible hybrid work policy, allowing you to balance in-person collaboration with remote flexibility.