Manager Expense

About the role

Texas Roadhouse is seeking a Manager of Expense to join their Support Center team in Louisville, KY. This role combines people leadership, process improvement, analytics, and customer service while partnering with various departments.

Responsibilities

• Lead, coach, and develop a team responsible for expense administration and employee support.
• Oversee corporate card programs, including account maintenance, compliance monitoring, reporting, and employee assistance.
• Ensure employee expense reports are reviewed, approved, and reimbursed accurately and in accordance with company policies.
• Resolve complex reimbursement and expense-related questions while providing legendary customer support.
• Partner with Accounting and Payroll to ensure accurate reporting and timely payment processing.
• Monitor spending trends, compliance metrics, and program effectiveness through reporting and analysis.
• Conduct audits and identify opportunities for corrective action, training, and policy adherence.
• Recommend and implement process improvements that increase efficiency and enhance the employee experience.
• Collaborate with Finance, Accounting, Payroll, IT, and operational leaders to solve problems and improve processes.

Requirements

• 5+ years of experience in expense management, travel administration, accounting operations, or a related field.
• 2+ years of leadership experience with a proven ability to coach and develop team members.
• Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced Microsoft Excel skills and experience with business reporting tools.
• Experience with Concur or other expense management systems preferred.
• Exceptional organization skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to balance compliance, customer service, and continuous process improvement in a fast-paced environment.

Qualifications

• Must be able to work a hybrid schedule (minimum 3 days in the office weekly).

Skills

• Leadership
• Process Improvement
• Analytics
• Customer Service

Benefits

• Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave.
• Generous time off including vacation, parental, donor, and bereavement leave.
• Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse.
• Convenience services like car detailing, dry cleaning, and even spray tans.
• Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses.
• Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment.

Pay

The pay range for this role is $60,000 - $80,000 annually.

Schedule

This is an on-site position working a hybrid schedule (minimum 3 days in the office weekly).