Manager Eviction Prevention
Central City Concern · Portland, OR · 3 wk ago
On-siteOTHR$57k–$80k/yrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent. Remove boilerplate etc.
We need to parse the posting.
Key sections:
- About the role: The first paragraph(s) describing role: "Join our Team today! Gain new skills while providing a positive service to those in need. The Supportive Team for Eviction Prevention (STEP) Manager is responsible for direct oversight and supervision of the staff supporting the Eviction Prevention Program. This position is responsible for outcome management and is responsible for ensuring that all Supportive Housing documentation standards are met and will provide feedback on improvement when appropriate. This position is responsible for maintaining complex and vital relationships with multiple internal and external partners including but not limited to the Community Management team, Health Services, and various Department Managers across Supportive Housing and Housing."
Also program description: "Program: The Supportive Team for Eviction Prevention (STEP) is a specialized program within Central City Concern’s Supportive Housing division that helps residents maintain stable housing and avoid eviction. Launched in 2025, STEP serves tenants facing housing instability due to lease violations, behavioral health challenges, treatment engagement barriers, non-payment issues, or other risks to housing retention. The program prevents homelessness through early intervention, intensive support, and coordinated care. Services include case management, mediation, housing diversion, tenant stabilization, and collaboration with behavioral health providers, property management teams, and community partners. Using a trauma-informed and recovery-oriented approach, STEP helps residents overcome barriers, strengthen housing stability, and achieve long-term success while remaining safely housed."
Company description: "Company: Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing, and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential."
Location: "Location: The Starlight (355 NW 6th Ave. Portland, Oregon)"
Schedule: "Schedule: Monday - Friday, 8:00am to 4:30pm"
Compensation: "Compensation: $57,000/yr to $80,000/yr, Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity."
Minimum Qualifications: list bullet points.
Skills And Abilities: list bullet points.
Benefits: paragraph.
We need to map to sections: About the role (maybe includes role description, program, company, location?). Responsibilities (Essential Duties And Responsibilities). Requirements (maybe Minimum Qualifications?). Qualifications (maybe same as Requirements? The instruction says use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. Usually Requirements = minimum qualifications, Qualifications = preferred qualifications? But posting only has Minimum Qualifications and Skills And Abilities. Could treat Minimum Qualifications as Requirements, Skills And Abilities as Skills. Qualifications maybe empty? But we should not emit empty sections. So we may omit Qualifications if no distinct content. However we have "Minimum Qualifications" and "Skills And Abilities". Could map Minimum Qualifications to Requirements, Skills And Abilities to Skills. Qualifications maybe not needed. But we could also treat Minimum Qualifications as Qualifications and Requirements as something else? The posting does not have a separate "Requirements" section besides Minimum Qualifications. Could combine? But we need to follow instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which sections we have content for.
We have content for About the role (role description, program, company, location). We have Responsibilities (Essential Duties And Responsibilities). We have Requirements (Minimum Qualifications). We have Skills (Skills And Abilities). We have Benefits. We have Pay (Compensation). We have Schedule.
Qualifications: maybe we could treat Minimum Qualifications as Qualifications and Requirements as something else like "Required experience"? But there is no separate. Safer to omit Qualifications section if no distinct content beyond Requirements. However the instruction list includes Qualifications as a possible heading; we can omit if not needed.
Thus output sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule.
We need to use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent. Remove boilerplate etc.
We need to parse the posting.
Key sections:
- About the role: The first paragraph(s) describing role: "Join our Team today! Gain new skills while providing a positive service to those in need. The Supportive Team for Eviction Prevention (STEP) Manager is responsible for direct oversight and supervision of the staff supporting the Eviction Prevention Program. This position is responsible for outcome management and is responsible for ensuring that all Supportive Housing documentation standards are met and will provide feedback on improvement when appropriate. This position is responsible for maintaining complex and vital relationships with multiple internal and external partners including but not limited to the Community Management team, Health Services, and various Department Managers across Supportive Housing and Housing."
Also program description: "Program: The Supportive Team for Eviction Prevention (STEP) is a specialized program within Central City Concern’s Supportive Housing division that helps residents maintain stable housing and avoid eviction. Launched in 2025, STEP serves tenants facing housing instability due to lease violations, behavioral health challenges, treatment engagement barriers, non-payment issues, or other risks to housing retention. The program prevents homelessness through early intervention, intensive support, and coordinated care. Services include case management, mediation, housing diversion, tenant stabilization, and collaboration with behavioral health providers, property management teams, and community partners. Using a trauma-informed and recovery-oriented approach, STEP helps residents overcome barriers, strengthen housing stability, and achieve long-term success while remaining safely housed."
Company description: "Company: Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing, and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential."
Location: "Location: The Starlight (355 NW 6th Ave. Portland, Oregon)"
Schedule: "Schedule: Monday - Friday, 8:00am to 4:30pm"
Compensation: "Compensation: $57,000/yr to $80,000/yr, Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity."
Minimum Qualifications: list bullet points.
Skills And Abilities: list bullet points.
Benefits: paragraph.
We need to map to sections: About the role (maybe includes role description, program, company, location?). Responsibilities (Essential Duties And Responsibilities). Requirements (maybe Minimum Qualifications?). Qualifications (maybe same as Requirements? The instruction says use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. Usually Requirements = minimum qualifications, Qualifications = preferred qualifications? But posting only has Minimum Qualifications and Skills And Abilities. Could treat Minimum Qualifications as Requirements, Skills And Abilities as Skills. Qualifications maybe empty? But we should not emit empty sections. So we may omit Qualifications if no distinct content. However we have "Minimum Qualifications" and "Skills And Abilities". Could map Minimum Qualifications to Requirements, Skills And Abilities to Skills. Qualifications maybe not needed. But we could also treat Minimum Qualifications as Qualifications and Requirements as something else? The posting does not have a separate "Requirements" section besides Minimum Qualifications. Could combine? But we need to follow instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which sections we have content for.
We have content for About the role (role description, program, company, location). We have Responsibilities (Essential Duties And Responsibilities). We have Requirements (Minimum Qualifications). We have Skills (Skills And Abilities). We have Benefits. We have Pay (Compensation). We have Schedule.
Qualifications: maybe we could treat Minimum Qualifications as Qualifications and Requirements as something else like "Required experience"? But there is no separate. Safer to omit Qualifications section if no distinct content beyond Requirements. However the instruction list includes Qualifications as a possible heading; we can omit if not needed.
Thus output sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule.
We need to use for each section heading. Then content: use
for prose,
- for lists. We must preserve all substantive information; do not invent or summarize away detail. Must not repeat job title as heading. Must not put Job ID etc. We need to include location info maybe in About the role or separate? Could include in About the role as a paragraph. We must not include boilerplate like EEO etc. The posting includes some boilerplate at end: "This description is intended to provide a snapshot..." etc. Also includes drug-free workplace statements, etc. Those are likely boilerplate; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The end includes many statements about drug-free workplace, second chance employer, background check, etc. Those might be considered boilerplate/legal. We should remove them. Also the line "This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position." That's also boilerplate. So we should exclude that. Also lines about "As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens." etc. That's boilerplate; remove. Thus we keep only substantive content: role description, program, company, location, schedule, compensation, minimum qualifications, essential duties, skills, benefits. We need to ensure we don't lose any substantive info like "Must not actively be on probation or parole." That's a requirement; keep. Also "Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy." etc. Also "Must pass an initial drivers training and then pass an annual recertification." etc. Also "Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage." Also "Must pass a pre-employment drug screen and background check." Also "Will be required to carry an agency cell phone for work use. Cell phones will be provided by Central City Concern." Also "Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and able to climb stairs several times a day, with reasonable or no accommodation." Also "Applicant must be able to work in all CCC buildings. Some CCC buildings have restrictions due to criminal background and/or active probation and parole." Also "Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol." That's also policy but maybe considered boilerplate? It's about drug-free workplace; could be considered substantive? It's a requirement. However it's also generic policy. Might be considered boilerplate but it's a specific requirement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Drug-free workplace policy could be considered legal boilerplate. But it's also a requirement for the job. Hard to decide. I'd keep it as it's a requirement. But also later: "Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity." That's also a requirement but could be considered EEO boilerplate. Might be removed. However it's a substantive ability. The instruction says remove EEO/equal-opportunity boilerplate. So we should remove that line. Thus we need to filter out generic EEO statements. Let's extract substantive content: From the start: "Join our Team today! Gain new skills while providing a positive service to those in need." "The Supportive Team for Eviction Prevention (STEP) Manager is responsible for direct oversight and supervision of the staff supporting the Eviction Prevention Program. This position is responsible for outcome management and is responsible for ensuring that all Supportive Housing documentation standards are met and will provide feedback on improvement when appropriate. This position is responsible for maintaining complex and vital relationships with multiple internal and external partners including but not limited to the Community Management team, Health Services, and various Department Managers across Supportive Housing and Housing." Program description: "Program: The Supportive Team for Eviction Prevention (STEP) is a specialized program within Central City Concern’s Supportive Housing division that helps residents maintain stable housing and avoid eviction. Launched in 2025, STEP serves tenants facing housing instability due to lease violations, behavioral health challenges, treatment engagement barriers, non-payment issues, or other risks to housing retention. The program prevents homelessness through early intervention, intensive support, and coordinated care. Services include case management, mediation, housing diversion, tenant stabilization, and collaboration with behavioral health providers, property management teams, and community partners. Using a trauma-informed and recovery-oriented approach, STEP helps residents overcome barriers, strengthen housing stability, and achieve long-term success while remaining safely housed." Company description: "Company: Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing, and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential." Location: "Location: The Starlight (355 NW 6th Ave. Portland, Oregon)" Schedule: "Schedule: Monday - Friday, 8:00am to 4:30pm" Compensation: "Compensation: $57,000/yr to $80,000/yr, Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity." Minimum Qualifications (list): - High School or GED required. - Bachelor’s degree in social work or another relevant social science field. - 3 years supervisory/lead experience in direct human services/housing practices or similar work experience working with the homeless population in a relevant setting. - Knowledge of fair housing laws and tenant rights and familiarity with social, health and benefit resources in Multnomah County. - Must not actively be on probation or parole. - Demonstrated supervisory skills are essential. - Understanding of recovery terminology and ability to apply concepts. - Will be required to work at multiple locations. - Competent with MS Office suite of software including ability to create basic business documents and spreadsheets and manipulate data. - Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. - Must pass an initial drivers training and then pass an annual recertification. - Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage. - Must pass a pre-employment drug screen and background check. - Will be required to carry an agency cell phone for work use. Cell phones will be provided by Central City Concern. - Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and able to climb stairs several times a day, with reasonable or no accommodation.