Manager, Engineering - (Guidewire PolicyCenter Platform)

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [Specific Role] team. This position offers exciting opportunities to contribute to our mission of protecting our customers and providing exceptional service.

Responsibilities

• Manage customer inquiries and resolve issues efficiently.
• Handle claims processing and ensure timely delivery of services.
• Communicate effectively with clients to provide support and guidance.
• Adhere to company policies and procedures to maintain high standards of service.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• At least 2 years of relevant experience in a customer service or claims handling role.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Excellent interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of industry regulations and compliance standards.

Skills

• Customer service orientation.
• Technical proficiency in claim management systems.
• Effective written and verbal communication skills.

Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work schedule.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with standard business hours.