Manager, Engineering | Full-Time | Denver Tech Center

Responsibilities

• Provides oversight and direction Enterprise Technology Infrastructure is operating optimally to meet the company’s goals and objectives.
• Manage vendor/outsource relationships to support technology needs for OVG operations.
• Implement and support in developing Global IT standards.
• Oversee engineering resources planning, project planning and execution, maintenance contracts, and any technology changes.
• Ensure the technology solutions meet the requirements of the business and contractual obligations.
• Ensure documentation remains up to date and build continuous improvement into documentation process.
• Provide point of contact for complex environment issues (4th level escalation).
• Cook up projects and initiatives with Enterprise Technology leadership.
• Serves connection point in Enterprise Technology by establishing effective working relationships with the business unit and technology personnel in a way that demonstrates understanding of business problems/goals, technology strategies, issues and priorities.
• Maintains excellent relationships with business unit executives and stakeholders, helping focus engineering team on satisfying the requirements for products and services.
• Responsible for the measuring and implementation of company policy and practices.
• Demonstrates ability to interact with staff members in an open, honest and positive manner.
• Strong written and verbal communication skills.
• Participates/contributes positively to work/team environment.
• Continually seeks ways to enhance contribution to the team.
• Interviews applicants and in doing so, assesses the applicant’s technical ability to perform the essential duties of the position.
• Makes recommendation for hiring staff.
• Determines whether an employee should be counseled and/or disciplined and makes recommendations as to the nature of the discipline including the issues of written warnings.
• Conducts periodic meetings to provide training on proper techniques and services, updates on company news and developments, and guidance and resolution to workplace issues.
• Prepares staff performance evaluations.
• Makes recommendations for promotional opportunities when available.
• Maintains quality of work performed.
• Maintains status, records, logs and evidence of performed work as appropriate.
• Manages implementations and coordinates with executive management of vendors, contractors, and consultant organizations supporting the delivery and maintenance of IT systems.

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Minimum of 3-5 years of experience in Information Technology, preferably in a mixed technology global enterprise.
• Highly organized and detail oriented.
• Able to manage time effectively and produce work on schedule.
• Able to work independently.
• Awareness of technology trends, including cloud computing, artificial intelligence, data analytics, cybersecurity, and digital transformation.
• Proven ability to implement technology plans that align with business objectives and drive measurable results.
• Strong leadership and people management skills, with the ability to build and motivate high-performing teams.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate with executive leadership and cross-functional teams.
• Experience maintaining technology budgets, vendor relationships, and strategic partnerships.
• Strong verbal and written communication skills, with an ability to create business correspondence.
• Ability to handle multiple high-priority tasks in a fast paced environment and to manage the same for multiple direct reports.
• An ability to present and discuss technical, functional information in a clear and concise way that explains the issues at hand, including presenting options for the team to discuss for problem resolution.
• Flexible working style, able to quickly adapt to diverse and changing environments and timelines.
• Stay current and abreast of new technologies and industry trends.
• Strong background in IT fundamentals (Networking, Storage, M365, email, user management, and automation).
• Venue technology experience (AV/IPTV/Broadast/Security/Hospitality).
• Implementation and management of advanced ticketing systems to support engineering and other IT business process.