Manager, Ecosystem Engagement & Business Development

Responsibilities

• Identify prospects, partners, and sponsors for PICB, in close collaboration with Biolab’s Regional Director and PICB team.
• Build and maintain a pipeline of prospective resident companies, from initial outreach through contract execution.
• Generate new business opportunities through extensive networking, referrals, outreach, marketing, and ecosystem engagement.
• Qualify prospective resident companies and coordinate introductions with the Regional Director.
• Conduct personalized tours and communicate the value of the PICB community.
• Support occupancy growth by maintaining strong relationships throughout the prospect journey.
• Track and maintain accurate pipeline activity, occupancy, and business development metrics using CRM tools.
• Customer Success & Community:
  • Build strong relationships with resident companies to promote engagement and retention.
  • Inquire about members’ research and business needs, and offer concierge connections to resources and collaborators.
  • Deliver a high-touch resident experience.
  • Support PICB’s community programming, networking events, and resident engagement activities, through in-person attendance and amplify in networks and social media as relevant.
• Partnerships & Ecosystem Engagement:
  • Develop and maintain relationships with universities, venture capital firms, incubators, accelerators, and industry partners.
  • Represent PICB at industry events and within the regional life sciences community.
  • Identify partnership opportunities that strengthen the resident pipeline and increase PICB’s visibility.
• Marketing & Reporting:
  • Collaborate with PICB colleagues on local marketing initiatives and social media content.
  • Maintain accurate CRM records and business development data.
  • Prepare reports on pipeline activity, occupancy, equipment usage, member success, member feedback, partnerships, and market trends.
• Collaboration:
  • Partner closely with the Regional Director, BioLabs team, and the PICB Board to support occupancy growth, resident success, and site performance.

Qualifications

• Strong networking, relationship-building, and communication skills.
• Bachelor’s degree required. Advanced degree in Life Sciences, Business, or a related field a plus.
• 2+ years of experience in business development, partnerships, customer success, or a related role, preferably within biotechnology, life sciences, or innovation ecosystems.
• Experience developing business opportunities and managing a pipeline.
• Highly organized, proactive, and able to manage multiple priorities.
• Proficient with Microsoft Office and strong social media experience (especially heavy use of LinkedIn).
• Experience with CRMs is a plus.
• Collaborative, creative, self-motivated, and passionate about supporting the innovation community.