Manager, Digital Product Management (DLS)
About the role
Carrier is transforming HVAC through connected systems, AI, and intelligent energy optimization. We are seeking a high-caliber Product Manager to lead digital solutions for our Ductless portfolio. This role combines hands-on execution with meaningful ownership of product direction. You will own the product backlog and roadmap execution — while actively contributing to product strategy, differentiation, and long-term vision.
Key Responsibilities
End-to-end product backlog and delivery execution
Multi-quarter roadmap for Ductless digital solutions
Feature prioritization grounded in customer insight and business impact
Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency
What You Will Own
- Roadmap & Execution Leadership
- Translate product strategy into well-defined roadmaps and actionable backlogs
- Write clear user stories and acceptance criteria
- Partner closely with engineering and design to deliver high-quality releases
- Balance innovation with reliability and product quality
- Strategic Contribution
- Contribute to 2–3-year digital vision for Ductless systems
- Identify differentiation opportunities across connectivity, AI, and ecosystem integration
- Use customer research, field insights, and data to inform roadmap direction
- Influence hardware and platform decisions to support digital differentiation
- Business & Outcome Accountability
- Define and track KPIs tied to adoption, engagement, quality, and commercial performance
- Build business cases for major initiatives
- Partner with Finance and Commercial teams to ensure initiatives drive measurable impact
- Technical & Ecosystem Alignment
- Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms
- Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem
- Advocate for scalable, reusable platform capabilities
- Cross-Functional Leadership
- Aligning hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities
- Drive launch readiness and post-launch adoption
- Operate with autonomy while maintaining strong stakeholder alignment
Required Qualifications
- Bachelor’s degree
- 5 + years of product management experience in digital or connected products
- 1 + years of experience in IoT, connected devices, or cloud platforms
Preferred Qualifications
- Demonstrated ownership of backlog and roadmap execution
- Experience contributing to product strategy and long-term planning
- Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems
- Able to influence cross-functional stakeholders without direct authority
- Strong analytical and business acumen
- HVAC, ductless, or connected home experience preferred
Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.