Manager, Digital Enablement

About the role

KPMG is seeking a Manager, Digital Enablement to join our Digital Nexus technology team. In this role, you will lead the development and execution of end-to-end enablement strategies for specialized platforms, data products, and analytics tools, driving user adoption and ensuring seamless integration into business operations.

Responsibilities

• Lead the development and execution of end-to-end enablement strategies for specialized platforms, data products, and analytics tools, driving the creation and execution of targeted resources to ensure seamless user adoption.
• Partner closely with technical, risk, legal, and security leadership to deeply understand the technical underpinnings and governance of these capabilities, effectively translating them into clear business value.
• Execute and monitor the program communications plan to tell a compelling story that drives adoption; prepare communications materials and campaigns following set review and approval processes and deadlines.
• Ensure timely distribution and delivery of communications via approved channels while driving alignment across stakeholders.
• Ensure compliance with KPMG and Digital Nexus brand guidelines; maintain the OCM content repository and ensure documents conform to standards and storage retention procedures.
• Design and implement learning strategies and programs to enhance digital literacy and adoption among employees, such as organizing training sessions, workshops, and creating educational materials.
• Engage with key stakeholders to understand their needs and ensure their active participation in the transformation process.
• Develop and maintain strong relationships with project stakeholders, corporate communications, and other professionals to ensure alignment of messaging and processes.
• Create and implement adoption strategies to ensure the successful uptake of new technology tools and processes; conduct change impact and readiness assessments, develop adoption plans, and monitor effectiveness.
• Establish and track key performance indicators (KPIs) to measure the success of digital enablement initiatives; use data-driven insights to continuously improve strategies and outcomes.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.

Qualifications

• Minimum five years of recent experience in leading strategic communications related to projects and products, as well as leveraging change management methodology.
• Bachelor's degree from an accredited college or university is required.
• Writing experience in marketing and/or communications for technology products, OCM teams, or user backgrounds; understanding of technical capability or willingness to test and learn.
• Experience with project management approaches, tools, and phases of the project lifecycle; strong troubleshooting and organizational skills with the ability to work on multiple projects simultaneously.
• Demonstrated exceptional written, verbal, presentation, and editorial skills with keen attention to detail and creative thinking.
• Ability to effectively interact with individuals at all levels of responsibility and authority; prioritize, delegate, and foster high-performance teams in a customer-service-driven environment.
• Some travel may be required.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Benefits

KPMG offers a comprehensive compensation and benefits package, including:

• A variety of medical, dental, and vision plans.
• Disability and life insurance.
• 401(k) plans.
• A robust suite of personal well-being benefits to support mental health.
• Personal Time Off per fiscal year, based on job classification, standard work hours, and years of service.
• Two annual breaks where employees are not required to use Personal Time Off: one at year-end and another around the July 4th holiday.

Additional details about benefits can be found on the KPMG US Careers site under Benefits & How We Work.

Pay

KPMG complies with all local and state regulations regarding displaying salary ranges. The salary offered is determined based on factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications, and market considerations. For city-specific salary ranges outside of California, visit KPMG’s Pay Transparency page.