Manager Digital Capability Management, Quality System

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Key Responsibilities

• Accountable for the controlled production support and life cycle management for applications (COTS & Custom Applications) used by Enterprise Quality Systems within Global Product Development & Supply.
• Primary application initially will be SmartQC.
• Accountable for managing day-to-day operational support, enabling the business to scale while improving key performance indicators impacting their efficiencies and improving overall customer experience.
• Collaborate directly with the business clients, IT Business Partners and other IT functions on delivery of digital capabilities.
• Collaborate with appropriate vendors to ensure all critical system functionality is in working order.
• Supports laboratory computer systems remotely on a worldwide basis.
• Troubleshoots and resolves issues in supported systems.
• Provides training to users where necessary.
• Complies with all Computer System Validation requirements and regulations.
• Demonstrate track record of fast paced implementations as well the ability to collaborate with diverse backgrounds of people who are technical as well as business process focused individuals.
• Able to lead medium sized projects and enhancements.
• Able to constantly learn new features and maintain technical competency is required to communicate effectively before leadership.

Qualifications

• Bachelor’s degree in Science or Computer Science.
• Knowledgeable in laboratory operations, experience with LIMS or SmartQC.
• 5 years’ experience in Laboratory Systems and comfort with both the business and technical processes to answer any questions.
• Strong commitment to a career in technology with a passion for healthcare.
• Able to lead initiatives related to continuous improvement or implementation of new technologies.
• Works independently on most deliverables.
• Participates in decision making and brings a variety of strong views and perspective to achieve team objectives.
• Knowledge of Software Development Lifecycle (SDLC) and computer systems validation (CSV).
• Knowledge of Project Management skills, and experience with agile and scrum methodologies.
• Strong communication skill, ability to understand the needs of the business and commitment to deliver the best user experience and adoption.
• Experience in working with other system administrators and end users/customers to help configure and develop functions based on business requirements.
• Experience in a laboratory environment; ability to relate to issues faced by laboratory personnel.
• Deep analytical skills and logical thinking to identify and resolve technical issues.
• Able to collaborate across multiple teams.
• Looks for challenging opportunities and focus on building strong capabilities.

Pay

Devens - MA - US: $131,370 - $159,187
New Brunswick - NJ - US: $119,430 - $144,715
Tampa - FL - US: $119,430 - $144,715

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits Include Paid Time Off.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People With Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.