Manager, DevOps

About the role

The DevOps Manager leads the DevOps team, overseeing developer tooling/support and maintaining multiple cloud products, databases and services. This role involves handling and prioritizing engineering efforts and ad-hoc operational tasks, while continuously improving quality and productivity through automation. A successful candidate will be an experienced manager ready to take on new challenges, with a strong focus on metrics and operational excellence, excellent recruiting and people-development skills, and the ability to lead multi-functional teams.

Responsibilities

• Work closely with engineers and other engineering managers to architect, develop, and implement technical requirements.
• Report on the status of development, quality, operations, and system performance to senior management.
• Drive monitoring, process, security, and service improvements.
• Collaborate with cross-functional teams to plan, design, develop, deploy, and maintain applications and services within budget and on schedule.
• Lead, hire, retain, mentor, and develop talent on the team.
• Assess, prioritize, and remediate security vulnerabilities.
• Manage and execute operational excellence and KPIs.
• Build technology roadmaps to meet ongoing business needs.
• Create, maintain, and prioritize engineering tasks.
• This position will require some support outside of business hours and on-call rotation.

Requirements

• 5+ years of relevant technical experience.
• 3+ years of experience in recruiting, managing, and mentoring small to medium technical operations or software engineering teams.
• BS in Computer Science or a related certifications or equivalent experience.
• Experience prioritizing product, engineering, support, and ad-hoc requests.
• Experience supporting and monitoring a highly distributed environment.
• Experience with Kubernetes, Linux, Docker, and Infrastructure as Code.
• Experience with at least two of the following programming languages: Go, NodeJS, Linux Shell, Python.
• 3+ years of experience with cloud-based infrastructure and AWS services.
• Experience with software development, engineering, deployment, and CI/CD in a micro architecture environment.
• Experience with tools such as Git, Terraform, and Github Actions.
• Knowledge and use of Agile methodologies, i.e., Kanban, Scrum, Lean.

Preferred Qualifications

• Experience leading and working with offshore teams.
• Experience prioritizing competing demands, scoping large efforts, and negotiating timelines.
• Experience influencing engineering best practices.
• Hands-on experience architecting, designing, and developing application code.
• Experience designing fault-tolerant distributed systems.
• Experience leading production support research/efforts.