Manager - Deposits Product Management, Checking

Ally Financial only succeeds when its people do — and that’s more than a cliché. We see our people as individuals with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally.

About the role

This role is responsible for the day-to-day management of Ally's checking product offering. The Manager - Product Management will possess a full understanding of the customer experience, be aware of consumer needs, and recommend opportunities to continue to grow the product set and value proposition. This role will ensure successful communication of business requirements and goals across a broad, matrixed organization, including technology, operations, contact center, and marketing. At this time, Ally will not sponsor a new applicant for employment authorization for this position.

Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

Responsibilities

• Day-to-day product management activities for the checking product.
• Manage product/customer change initiatives from planning through tactical implementation, including business case development, creation and oversight of implementation of business requirements, and project execution.
• Daily collaboration with digital, analytics, marketing, technology, and operations teams to facilitate analysis and drive initiatives to completion.
• Cross-functional communication to ensure consistency and alignment with strategic direction.
• Business results reporting and performance metrics analysis.
• Analysis of data, research, and customer VOC to identify and recommend product development opportunities.
• Manage key vendors including performance management, SLAs, contract dynamics, and the overall relationship.
• Responsible for risk mitigation and full compliance with all changes in the regulatory environment.

Qualifications

• Minimum Qualifications:
  • 7+ years of relevant experience or equivalent combination of education and experience.
  • High school Diploma or GED equivalent.
• Preferred Qualifications:
  • 5+ years of experience in financial services with product or project management/product owner experience.
  • Bachelor's Degree in Business, Finance, or equivalent background preferred.
  • Strong analytic focus.
  • Ability to partner well across multiple skill sets and levels, with strong relationship management and collaboration skills.
  • Understanding of basic financial concepts.
  • Attention to detail, highly-organized individual who multi-tasks well.
  • Strategic and creative thinker.
  • Expert problem solver with an eye to continuous improvement.
  • Proficient in MS Office.
  • Excellent presentation and communication skills.

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (prorated based on start date and varies by full/part-time status and management level).
• Planning for the Future: Industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs, 529 educational savings assistance, tuition reimbursement, employee stock purchase plan, and access to a financial learning center and financial coach.
• Supporting your Health & Well-being: Flexible health and insurance options including medical, dental, and vision; employee, spouse, and child life insurance; short- and long-term disability; pre-tax Health Savings Account with employer contributions; Healthcare FSA; critical illness, accident, and hospital indemnity insurance; and a total well-being program.
• Building a Family: Adoption, surrogacy, and fertility assistance; paid parental and caregiver leave; Dependent Day Care FSA; back-up child and adult/elder care days; and childcare discounts.
• Work-Life Integration: Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program, and other employee discount programs.
• Other Compensations: Depending on the role, may include travel allowances, relocation assistance, a signing bonus, and/or equity.

Pay

Base Pay Range: $90,000 - $150,000 USD. An individual's position in the range is determined by the specific role, scope, responsibilities, work experience, education, certification(s), training, and additional qualifications.

This position is eligible to participate in our annual incentive plan (bonuses). We review internal pay, the competitive market, and business environment prior to extending an offer.