Jobs · Information Technology · California

Manager, Deployment Engineering

Armada · San Francisco, CA · 1 mo ago
HybridInformation Technology$161k–$201k/yrFull-time

About the role

The Manager of Deployment Engineering is a senior technical and operational leadership role responsible for directing North America deployment operations for Armada’s modular data center infrastructure. This role combines organizational leadership, technical authority, and field execution oversight to ensure the successful deployment, commissioning, operational readiness, and long-term reliability of Armada infrastructure across government, commercial, and mission-critical environments.

What You'll Do (Key Responsibilities)

  • Organizational & Operational Leadership

    • Lead and scale Armada’s Deployment Engineering organization across multiple regions, deployment programs, and technical disciplines
    • Establish operational standards, deployment readiness frameworks, engineering procedures, and field execution methodologies
    • Provide leadership, mentorship, performance management, and technical development for Deployment Engineering personnel
    • Drive workforce planning, hiring strategy, onboarding, organizational design, and technical capability development initiatives
    • Exercise independent judgment in operational prioritization, resource allocation, deployment escalation management, and field execution strategy
  • Deployment Strategy & Field Execution

    • Own deployment execution strategy for complex domestic and international modular data center deployments
    • Direct commissioning, startup, infrastructure validation, and operational readiness activities across electrical, mechanical, controls/BAS, networking, and low-voltage systems
    • Establish and maintain deployment standards that ensure operational quality, commissioning consistency, infrastructure reliability, and customer readiness
    • Drive deployment process improvements focused on scalability, repeatability, operational efficiency, and reduced deployment risk
    • Oversee field assessments, deployment documentation, commissioning reports, and operational turnover activities
  • Technical Leadership & Infrastructure Authority

    • Serve as the senior technical authority for field operations across Mechanical, Electrical, Controls, Network, and Life Safety systems
    • Lead root cause analysis initiatives, operational investigations, and long-term corrective action strategies across the deployment fleet
    • Drive standards and operational strategy for BMS, EPMS, and DCIM integration, monitoring, alarming, escalation workflows, and infrastructure observability
    • Apply advanced troubleshooting expertise to resolve complex operational and infrastructure issues during deployment and live operational events
    • Influence infrastructure architecture, deployment strategy, and engineering design decisions based on operational field intelligence and deployment learnings
  • Reliability & Incident Management

    • Establish and oversee global incident management processes, operational escalation frameworks, and infrastructure recovery procedures
    • Lead high-severity operational incidents and coordinate cross-functional response efforts across Engineering, Manufacturing, Customer Operations, and external partners
    • Define and manage operational KPIs, deployment metrics, fleet health reporting, and infrastructure performance standards
    • Drive reliability engineering initiatives focused on uptime, resilience, operational continuity, and long-term serviceability
  • Cross-Functional & External Leadership

    • Build and manage strategic vendor, contractor, and deployment partner relationships supporting global infrastructure operations
    • Partner with Product, Engineering, Manufacturing, Supply Chain, and Customer Operations leadership to align deployment execution with broader company objectives
    • Translate operational field intelligence into actionable engineering, product, and deployment process improvements
    • Represent deployment operations during customer reviews, executive-level operational discussions, and strategic infrastructure planning activities

Citizenship Requirements

For select roles, due to the nature of our clientele and the technologies involved, there may be specific nationality or citizenship indicated in the required qualifications section. These roles may involve access to sensitive information that is subject to export control regulations or other legal restrictions. In such cases, employment offers will be contingent upon your ability to comply with these requirements.

Required Qualifications

  • U.S. citizenship required

  • Must be eligible to obtain and maintain a U.S. security clearance

  • 10+ years of experience in mission-critical infrastructure, modular data centers, critical facilities, or complex field operations environments

  • 5+ years of leadership experience managing technical infrastructure teams, deployment organizations, or field engineering operations

  • Demonstrated experience exercising independent operational and technical judgment within high-availability infrastructure environments

  • Deep expertise across critical infrastructure domains including:

    • Electrical systems
    • Mechanical/HVAC systems
    • Controls/BAS systems
    • Low-voltage systems
    • Network-connected infrastructure systems
  • Strong hands-on experience with BMS, EPMS, and/or DCIM platforms

  • Proven success leading commissioning, deployment execution, operational readiness, and incident response activities

  • Strong analytical, troubleshooting, and infrastructure reliability expertise

  • Excellent communication and leadership skills with the ability to translate technical risk into operational and business impact

  • Ability to lead complex cross-functional initiatives in fast-paced, high-accountability operational environments

Compensation

For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications.

We use a geographic pay structure based on cost-of-labor markets.

  • Tier 1 (e.g., SF Bay Area, NYC, Seattle): $160,540 – $200,680
  • Tier 2 (most U.S. metro areas): $139,600 – $174,500
  • Tier 3 (other cities): $132,620 - $165,780

Final compensation will be determined by experience, scope, and level, and may vary from the posted range.

In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).

Benefits

  • Competitive base salary and equity
  • Medical, dental, and vision (subsidized cost)
  • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
  • Retailment plan options, including 401(k) and Roth 401(k)
  • Unlimited paid time off (PTO)
  • 14 paid company holidays per year

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Unsolicited Resumes and Candidates

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.

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