Manager, Demand Planning

About the role

Total Wine & More is seeking a Manager, Demand Planning to join our growing Supply Chain team in our Bethesda, MD office. This role plays a pivotal part in shaping the company's demand planning strategy using advanced planning tools and cross-functional collaboration. The Manager will build and refine forecasting processes, drive consensus across teams, and champion initiatives that improve inventory management and sales performance. This is a key opportunity to contribute to a broader supply chain transformation and influence operational success. This role will report into the Sr. Manager, Demand Planning.

Responsibilities

• Build statistical forecast models using the o9 planning system and serve as a subject matter expert on its Demand Planning module.
• Drive cross-functional collaboration with Marketing, Merchandising, Store Operations, and Finance to align on demand inputs and ensure forecast accuracy.
• Champion the development of demand plans across items, categories, and planning levels that meet KPIs such as forecast accuracy and in-stock rates.
• Align demand planning processes with Integrated Business Planning efforts, supporting consensus-building and strategic decision-making.
• Spearhead root cause analysis for forecast variances and translate insights into process improvements and system enhancements.
• Manage demand planning activities for new product launches, line extensions, and product discontinuations, ensuring alignment with business goals.
• Influence internal stakeholders by communicating trends, risks, and opportunities derived from large-scale data analysis and forecasting metrics.
• Promote continuous improvement by identifying and implementing enhancements to demand planning workflows and cross-functional coordination.

Requirements

• Bachelor's Degree in Supply Chain, Engineering, Operations, Data Science, Mathematics, or a related field or equivalent years of experience.
• 5-8 years of experience in demand planning, forecasting or inventory planning.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• High attention to detail and understanding of demand drivers across interdependent product categories.
• Experience in process development and improvement.
• Proficiency in Microsoft Excel and other data analysis tools; experience with o9 is a plus.
• Demonstrated ability to work cross-functionally and influence internal partners.
• Strong organizational skills and strategic thinking with the ability to work independently and meet deadlines.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!