Manager – Data Analytics & Reporting

Key Responsibilities

• Lead and develop the data analytics and reporting function, including mentorship and support of analysts and reporting resources.
• Set priorities, manage workloads, and oversee the intake and delivery of reporting and analytics requests to ensure high-quality outputs aligned with business goals.
• Mine, model, and transform enterprise data.
• Establish and maintain scalable data pipelines across systems.
• Develop structured data models for operational and financial reporting.
• Identify automation and advanced analytics opportunities.

Data Strategy & Management

• Ensure the accuracy, consistency, and reliability of data used in reporting by establishing effective data quality governance, standards, and processes.
• Define and drive data management strategy, standards, and best practices to support scalable and reliable reporting.
• Ensure data architecture, processes, and tools are aligned with business needs and performance expectations.
• Continuously enhance data capabilities, identifying opportunities to leverage automation and advanced analytics to improve efficiency and insight generation.
• Oversee master data alignment across ERP, dispatch, CRM, and operational systems.

Cross-Functional Collaboration & Project Support

• Partner with business leaders to analyze, define, and prioritize reporting needs and design new or enhanced reporting functionality to ensure alignment with current and evolving business processes and requirements.
• Support compliance, system implementation, and data transformation initiatives, ensuring reporting remains aligned with system changes, integrations, and evolving organizational needs.

Data Visualization & Communication

• Develop clear, concise, and impactful dashboards, scorecards, and executive-level reporting packages.
• Present insights in a way that enables informed, data-driven decision making across all levels of the organization.
• Establish and maintain key performance indicators (KPIs) and metrics to monitor business performance.
• Provide ongoing reporting and analysis to track progress against organizational goals.