Manager, Cyber Product Owner

About the role

Manager, Cyber Product Owner at Capital One is responsible for delivering game-changing cybersecurity solutions based on threat, data, and design thinking. The role involves driving product vision into development teams, shaping products with customer insights, and ensuring the delivery of sustainable features.

Responsibilities

• Communicate the delivery roadmap to technology teams by inspiring through product vision
• Clearly articulate and advocate for target personas, customer benefits, and feature value across teams
• Leverage technical knowledge and skills to support engineering teams in delivering value
• Represent the voice of the customer to engineering teams
• Incorporate design thinking and analytics to inform product design
• Participate in research or design sessions for new features
• Contribute to developing a healthy product backlog, collaborating with Product Manager, Engineering, and Solution Architects
• Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well-understood by engineering teams
• Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities
• Act as a technical advisor to the Product Manager, Engineering, and other stakeholders
• Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies
• Support teams through escalation and resolution of impediments
• Drive performance and innovation with data-driven insights
• Proactively identify opportunities when key metrics on security, resilience, and performance for your product(s) are not performing
• Maintain technical and risk credibility with your own team(s) and with partners across the technology organization

Qualifications

• You believe in enabling the business through security solutions and aligning those solutions with the needs of the developer community, customers, and business partners.
• You thrive in a fast-paced, technologically forward-leaning environment and are comfortable pushing the boundaries of security capabilities.
• You seek to create enduring value by delivering reusable, extensible, and resilient cybersecurity capabilities to address the evolving threat landscape.
• You actively solve for cyber technical challenges in collaboration with engineering.
• You are naturally curious and stay updated on emerging trends and threats.
• You have a comprehensive understanding of iterative software delivery to connect effectively and meaningfully with software and platform engineers.
• You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals.
• You are a clear thinker, thrive in working across teams, and excel in dealing with ambiguity.
• You understand and track key metrics on security, resilience, and performance for your product(s) and are aware of levers that drive these metrics.
• You have strong consulting and analytical skills and a risk management mindset.
• You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders.
• You demonstrate balanced judgment in decisions and incorporate risk factors accordingly.
• You have a strong bias for action.

Basic Qualifications

• A high school diploma, GED, or equivalent certification.
• At least 6 years of experience working in cybersecurity or information technology.
• At least 3 years of experience working with cloud-based or on-premise network security products (SASE, Proxy, ZTNA, NGFW, VPN, CASB, WAF, DDoS Mitigation, IPS, IDS).
• At least 3 years of experience in digital product management.

Preferred Qualifications

• A bachelor's degree in cybersecurity, systems engineering, or computer science.
• 4+ years of experience translating business strategy and analysis into products.
• 4+ years of Cyber product owner experience.
• 2+ years of experience managing Proxy policies.
• 2+ years of experience in technical writing.
• 2+ years of hands-on JIRA experience.
• 2+ years of experience in stakeholder management.
• 2+ years of experience conducting risk analysis and translating findings into actionable mitigation strategies.
• 2+ years of experience in regulated financial services organizations or tech companies.
• 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security).