Manager, Corporate Office Facilities
QTS Data Centers · Duluth, GA · 1 wk ago
ManagementFull-time
About the role
The Manager, Corporate Office Facilities, oversees all day-to-day corporate site services for assigned office locations, ensuring a safe, functional, and high-quality workplace environment. This role involves coordinating facilities services, managing vendor relationships, and supporting office operations.
Responsibilities
- Coordinate daily office operations, including workplace services, cleanliness, basic maintenance, and employee support requests.
- Serve as the primary contact for facilities-related tickets and service requests; track issues through resolution.
- Support office openings, closings, space refreshes, and minor reconfigurations.
- Maintain all supplies and inventory.
- Coordinate third-party service providers (janitorial, maintenance, security, moving, pest control, etc.). Verify work completion and escalate issues as needed to Facilities leadership.
- Assist with service scheduling, access coordination, and badging as required.
- Aid with employee moves, workstation setups, and furniture coordination.
- Maintain inventories for furniture, fixtures, equipment, keys, and access badges.
- Support space Service Now utilization tracking and documentation for offices and shared spaces.
- Support workplace safety practices, inspections, and minor corrective actions.
- Afford compliance documentation, permits, and office-level records.
- Maintain organized digital and physical records related to facilities and operations.
- Aid with budgeting and administrative tasks, such as purchase orders, invoices, and expense tracking related to office facilities.
- Support Facilities leadership with basic reporting, spreadsheets, and vendor documentation.
- Track consumables and place orders for office supplies and breakroom items.
- Other duties as assigned.
Requirements
- Bachelor’s degree or equivalent professional experience.
- 5+ years of experience in facilities management, site services, workplace operations, or related roles.
- Demonstrated experience managing vendors and service providers.
- Strong leadership, organizational, and communication skills.
Qualifications
- Bachelor’s degree or equivalent professional experience.
- 5+ years of experience in facilities management, site services, workplace operations, or related roles.
- Demonstrated experience managing vendors and service providers.
- Strong leadership, organizational, and communication skills.
Skills
- Strong operational ownership and decision-making capability.
- Ability to manage multiple service lines simultaneously.
- Clear, professional communication with senior leaders and vendors.
- Service-oriented mindset with accountability for outcomes.
- Ability to operate independently with appropriate escalation.
Benefits
- Roth and Traditional 401(k) matching contributions with immediate vesting.
- Generous PTO, Paid Volunteer Days Plus Floating Holidays.
- Stock Purchase Plan (SPP).
- 11 paid Holidays Annually/Holiday compensation when worked.
- Pet and Legal Insurance.
- Q-Rest Sabbatical Program.
- Q-Anniversary Service Award Program.
- Parental Leave for primary and secondary caregivers.
- Military Benefits Package.
- QTS Charitable Matching Gift Program.
- QTS Scholarship for Employee Dependents.
- QTS Crisis Fund.
- Tuition Reimbursement Program.
Pay
Competitive salary commensurate with experience.
Schedule
Full-time position.