Manager, Controls Training
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Description
The Manager, Controls Training is responsible for leading the development and delivery of technical training programs focused on controls for refrigeration systems, CO₂ technologies, and product-specific controls solutions. This role will lead the Controls Training Program which will provide technical training to contractors, end-user customers, and OEM customers, ensuring they have the knowledge and skills required to effectively install, operate, maintain, and troubleshoot company products and systems. The Manager will design and implement the training program infrastructure to deliver standardized and customized training programs. The Manager, Controls Training will build and lead a team of technical trainers and collaborate with the Copeland project services team. This role plays a key part in supporting customer success, improving field performance, and strengthening relationships with contractors and customers.
Required Education, Experiences & Skills
- Bachelor’s degree in business, engineering and/or applicable degree
- Five years of relevant industry, market and/or technical experience
- Previous management experience and/or proven skill set to manage skilled technical team
- Proven program and project management capabilities and experience
- Strong entrepreneurial mindset and very self-driven individual
- Effective analytical, coordination and verbal communication skills
- Ability to travel 20-30%
Preferred Education, Experiences & Skills
- Knowledge of Copeland products and services – specifically Cold Chain Controls
- Food Retail industry experience
- Collaboration First Hybrid Work Arrangements