Manager, Contracts Administrator

About the role

Manager, Customer Service Contract Administrator

Job Family: Sales • Reports to: VP of Sales • FLSA Status: Exempt • EEOC Class: Professional

Mason welcomes people who share our determination and high standards to join us in doing work that moves the world forward. We design, manufacture, and market highly engineered products and systems principally for the aerospace and defense markets. Mason, a wholly-owned subsidiary of Transdigm, offers world-class control devices and subsystems such as control grips, throttles, HaWC controllers, and communications interfaces for today’s advanced cockpits, military vehicles, and other specialized applications. Our solutions fall into two broad categories: control products and components.

Contracts Administrator Manager will oversee contract administrators' contract management activities to ensure efficient and compliant business operations. In this pivotal role, they will mentor a team of contract administrators, facilitate contract negotiations, and collaborate with various departments to streamline processes and support our organizational goals.

Responsibilities

• Oversee and manage the contracts administration team ensuring efficient and effective contract management processes.
• Develop and implement standard operating procedures for contract administration activities.
• Lead initiatives to improve contract management processes and systems to enhance efficiency and effectiveness.
• Train and mentor team members in contract administration best practices and processes.
• Monitor contract performance and compliance, addressing any discrepancies or non-compliance issues.
• Responsible for Customer Order Review (COR) metric, measuring average day to enter a new order
• Develop and maintain a centralized repository for all contract documentation and correspondence.
• Provide guidance and support to team members on contract interpretations.
• Coordinate with legal, finance, and other departments to resolve contract-related challenges.
• Ensure proper documentation and record-keeping for all contracts in accordance with company policy and regulatory requirements.