Manager, Content Production Operations

Summary

The Manager, Content Production Operations is the operational backbone of the BKSE Content Production team. This role owns the systems, workflows, and project management infrastructure that keep production running across the Brooklyn Nets, New York Liberty, and Brooklyn Sports & Entertainment properties. The Manager will manage incoming production requests, manage projects from brief to delivery, oversee the freelance network, and manage the production budget. They will directly manage a Production Coordinator and serve as the primary operational partner to the Senior Director, Production across both franchises and all lines of business.

What You Will Do

• Production Operations and Project Management
  • Own the day-to-day production workflow across Nets, Liberty, and BKSE - shoots, edits, event coverage, and partner deliverables
  • Receive and triage incoming content requests from Marketing, Social, Partnerships, PR, Community, Game Presentation, and senior leadership
  • Scope new requests - clarify what is needed, when it is needed, the right production path, and what resources are required
  • Build and maintain production timelines and keep projects on track across the full slate of active work
  • Serve as the ongoing point of contact for internal stakeholders throughout the project lifecycle - managing expectations, communicating status, and resolving issues before they escalate
  • Manage feedback rounds, approvals, and final asset handoff
  • Proof all finalized content before delivery to ensure it meets brand and quality standards
  • Maintain visibility across all active work and surface blockers before they become problems
• Freelance and Vendor Management
  • Own the freelance network - source, book, brief, and manage freelance videographers, editors, photographers, and on-set support staff
  • Manage vendor onboarding, contracts, credentialing, and invoicing
  • Ensure all freelance output meets brand and quality standards
• Budget Management
  • Manage the content budget tracker
  • Reconcile invoices against budgets and flag discrepancies early
  • Surface overages and support reallocation decisions with the Senior Director, Production
• Team Management
  • Directly manage a Production Coordinator - set priorities, develop their skills, and build their capacity over time
  • Model operational excellence and hold the team to a high standard on organization, communication, and delivery
• Cross-Department Partnership
  • Build and maintain strong working relationships across Marketing, Social, Partnerships, Communications, and other internal lines of business
  • Represent the production team in cross-functional conversations around project scoping and delivery
  • Liaise with the Digital and Social teams on content distribution logistics

What You Will Bring

• 5-6 years of experience in content production, production operations, or project management in a sports, media, or entertainment environment
• Strong understanding of the end-to-end production process - from brief through delivery - across video, photo, and live event coverage
• Proven track record managing multiple projects simultaneously in a fast-paced environment with multiple stakeholders
• Experience managing freelance networks and vendor relationships
• Experience owning or supporting a production budget

Who You Are

• Highly organized with strong systems thinking - you build the infrastructure others work inside of
• Clear and direct communicator, written and verbal
• Proficiency in Adobe Creative Suite preferred; working knowledge of project management tools (Monday.com or equivalent)
• Ability to work evenings, weekends, and holidays for games and events

Compensation

$85,000 - $110,000

Benefits

• Bonus eligibility
• Medical, dental, and vision coverage; HSA and FSA eligibility
• 401k Employer Match at 4%
• Competitive PTO policy & Company Holidays
• Parental leave policy eligible after 6 months of service
• Access to events at Barclays Center, subject to ticket availability
• Free lunch onsite Monday - Thursday; onsite barista bar
• And more!

Work Environment

This role is based in our corporate headquarters in Brooklyn and requires flexibility to support projects that may occur in the evenings, weekends, or holidays.