Manager, Configuration Management
About the Role
The Manager, Configuration Management builds and leads Pivotal’s configuration management (CM) function. This role owns the company’s configuration management plan, serves as a key stakeholder on the Change Control Board (CCB), and is accountable for accurate, traceable product configuration for all Pivotal aircraft, hardware, and software, from initial design release through production, delivery, and in-service support. This individual will lead a team of configuration specialists and engineers, set CM policy and governance in 3DEXPERIENCE (PLM) and Epicor (ERP), and partner with engineering, manufacturing, supply chain, quality, and customer support leaders to scale change control as Pivotal grows production and works toward certification. The role is critical to product integrity, certification traceability, and audit readiness.
Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA.
Responsibilities
- Build, lead, and develop the Configuration Management team, including hiring, setting priorities, coaching, and performance management for configuration specialists and engineers
- Own Pivotal’s Configuration Management Plan and CM policies and procedures, aligned with EIA-649C, AS9100D, and ISO 9001
- Serve as a key stakeholder on the Change Control Board; set change classification and escalation criteria, ensure the team runs the board effectively, and ensure timely review, disposition, and execution of Engineering Change Requests (ECRs), Engineering Change Orders (ECOs), and Change Actions (CAs)
- Facilitate Change Control Board meetings as backup when the team is unavailable
- Define, establish, and control product configuration baselines for aircraft, subsystems, accessories, and software releases
- Own CM governance in 3DEXPERIENCE (ENOVIA), including lifecycle states, release workflows, and part and document numbering, and ensure integrity of BOM and part data synchronization with Epicor ERP in partnership with PLM administration and IT
- Establish effectivity, variant and option management, and serial and lot traceability across as-designed, as-built, and as-maintained configurations
- Run configuration status accounting; define and report metrics such as change cycle time, backlog, and aging to engineering and operations leadership
- Lead configuration audits and verification of as-built against as-designed; support internal, customer, AS9100, ISO 9001, and regulatory audits and own resulting corrective actions
- Extend configuration control to software and firmware releases in partnership with Software and Firmware Engineering
- Partner with Engineering, Manufacturing, Supply Chain, Quality, and Customer Success on deviations, waivers, and post-delivery and field configuration changes
- Drive continuous improvement in CM maturity and cross-functional adoption through training, templates, checklists, and workflow