Manager, Commercial Appraisal Reviewer

Founded in 1935, Webster Bank focuses on putting people first—helping individuals, families, businesses, and colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving clients and supporting communities. Our values—Integrity, Collaboration, Accountability, Agility, Respect, and Excellence—set us apart as both a bank and an employer.

About the role

The Commercial Real Estate Appraisal Department is seeking a full-time Senior Appraiser to support the real property collateral valuation process. This role ensures safe and prudent lending practices by analyzing and resolving complex appraisal issues, documenting results, and assisting the Commercial Real Estate Appraisal Manager and department staff. Minimal travel may be required.

Responsibilities

• Solicit bids for appraisal/valuation services as needed.
• Engage fee appraisers to complete appraisal/valuation assignments.
• Independently review real estate appraisal/valuation reports in a timely manner; prepare Standard 3 review or compliance review as appropriate.
• Ensure appraisals are reasonable, supported, credible, and compliant with federal/state regulatory requirements and professional appraisal standards.
• Ensure appraisals conform to Webster’s commercial real estate appraisal policies and procedures.
• Assist with internal and external audits as requested by the Commercial Real Estate Appraisal Manager.
• Support ad hoc projects or analyses as needed.
• Expand knowledge of commercial real estate valuation trends through industry events, seminars, etc.
• Act as a resource for third-party appraisal vendors and appraisal management companies.
• Serve as an advisor to Webster colleagues on appraisal and real estate valuation matters.
• Maintain appropriate licensing through continuing education or qualifying development.

Requirements

• Bachelor’s degree from an accredited institution in a related field.
• State Certified General Appraiser license in good standing.
• MAI designation from the Appraisal Institute preferred.
• Minimum 5 years of commercial real estate appraisal/valuation or appraisal review experience; review experience within a regulated financial institution preferred.
• Knowledge of industry standards, compliance, and regulations.
• Experience with appraisal management software (e.g., C360, RIMS) preferred.
• Experience with financial modeling of commercial property types in ARGUS Enterprise software preferred.
• High attention to detail and accuracy.
• Strong analytical, customer service, verbal, and written communication skills.
• Proficiency in Microsoft Outlook, Word, Excel, Teams, and other technology tools.
• Excellent time management skills with the ability to prioritize in a fast-paced environment.
• Self-starter with demonstrated initiative and ability to escalate issues when appropriate.
• Willingness to work flexible hours to meet irregular demands and deadlines.
• Ability to work collaboratively in both in-person and remote environments.

Pay

The estimated salary range for this position is $110,000–$125,000 USD. Actual salary may vary based on job-related factors, including knowledge, skills, experience, and location. This position is also eligible for incentive compensation.