Manager, College Store

About the role

The College Store at Elizabethtown College is seeking a new store Manager. The primary purpose of this position is to oversee and ensure the efficient operation of the College Store, purchase and market College Store merchandise, as well as manage the store employees.

Responsibilities

• Provide direction and vision for the College Store, considering changes in the market and trends in the business
• Complete and provide daily sales reports for the Business Office
• Maintain departmental budgets; project store sales for future planning and ordering
• Review the monthly expenses and notify the Business Office of any discrepancies
• Oversee, maintain and upgrade the point of sale system
• Manage the ordering of merchandise for special events at the College
• Manage the ordering, receiving and pricing of materials in the store, as well as identify opportunities to purchase new/different merchandise to keep customers engaged
• Maintain current inventory and ensure proper stock levels
• Maintain online store-InSite with a fresh mix of clothing and merchandise; promote sales and fulfill orders in a timely manner; remove inventory from site when no longer available or currently out of stock; maintain backorders and cancel orders that cannot be fulfilled in a timely manner
• Update and maintain the College Store .edu website
• Plan special sales and promotions at the store throughout the year together with the Assistant Store Manager
• Foster excellent constituent relationships (i.e. students, faculty, customers, vendors, etc.)
• Evaluate vendor relationships and compare with other options in the marketplace to ensure best quality and pricing
• Rotate physical merchandise and displays within the store to provide a fresh look for customers
• Participate in miscellaneous clerical and manual activities, such as operating point-of-sale terminals and restocking and organizing merchandise
• Maintain communications between the store and campus community via Campus News and social media platforms
• Maintain the store clean, organized, and always presentable; that merchandise is ordered, priced, and stocked
• Purchase store use supplies: POS receipt tape, printer/fax supplies, bags, gift certificates, purchase reqs, purchase order forms, pricing labels, etc.
• Other duties as assigned

Requirements

• Education and/or Experience: Bachelor’s degree is preferred; plus five to eight years of retail management experience, preferably in a college store; or equivalent combination of education and experience.
• Certificates, Licenses, and/or Registrations: Valid driver’s license for business travel purposes (individual must have a US driver’s license for at least three years; a motor vehicle record check will be run and the incumbent must pass the College’s MVR rating system).
• Other Skills, Abilities, And/or Training: Ability to work extended hours as needed; ability to work weekends; ability to preserve confidentiality of information; ability to prioritize multiple tasks in a fast-paced environment; strong organizational skills and attention to detail; ability to work within strict deadlines; good interpersonal skills and desire to be a team player; creative problem-solving skills; exceptional customer service skills; excellent written communication skills (i.e. business letter writing, grammar, etc.); excellent oral communication skills (i.e. ability to deal effectively with others, speak professionally on the phone, etc.); proficient with Microsoft® Office Suite; previous supervisory experience.

Physical Demands

• Occasionally required to remain seated in a normal position for long periods of time
• Regularly required to walk about
• Regularly required to maintain balance while walking, standing, crouching, or running
• Regularly required to reach up and out with hands and arms
• Regularly required to talk and hear; verbally express information or instructions
• Regularly required to use hands to grasp objects, type, pick up objects, move objects, or hold objects
• Occasionally required to stoop, kneel, crouch, and/or crawl
• Regularly required to climb stairs and/or ladders
• Regularly required to lift up to 50 pounds and carry a distance of 10 feet
• Regularly required to push and/or pull up to 50 pounds a distance of 10 feet
• Regularly required to stand for long periods of time

Work Environment

• The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.
• The individual is regularly exposed to indoor conditions and moderate noise level;
• The individual is occasionally exposed to outdoor weather and temperature extremes.