Manager Clinical Services Emergency

About the role

The Manager Clinical Services Emergency at St Anthony Hospital oversees daily operations and strategic direction for specific clinical service lines, ensuring high-quality, patient-centered care. The role involves managing and evaluating clinical operations, programs and resources, monitoring performance, ensuring regulatory compliance, and collaborating with interdisciplinary teams.

Responsibilities

• Manages and evaluates the clinical operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and/or therapeutic patient care.
• Maintains compliance with organizational values, professional standards, internal policies and applicable regulatory requirements.
• Develops and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served.
• Oversees the resolution of daily clinical administrative and operational issues, monitors/troubleshoots service recovery and other escalated concerns, and resolves within defined scope of responsibility.
• Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity.
• Communicates significant information to department director and others in a timely and appropriate manner.
• Plans, manages and evaluates the work of clinical and administrative staff in accordance with applicable regulations and standards.
• Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance.
• Establishes performance standards and evaluates employee performance.
• Educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
• Ensures all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards/procedures, and applicable regulatory requirements.
• Affirms the need for changes in standards, programs and services and develops recommendations for consideration by the Director.
• Participates in annual budget planning and administration relative to assigned responsibilities.
• Maintains adequate staffing levels for appropriate coverage to meet budgetary and operational objectives.
• Maintains work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay.
• Maintains and approves expenditures within defined scope of responsibility.
• Explains variances and addresses in a timely manner.
• Informs Director of all issues with potential for budgetary impact.
• Works with management team to ensure the application of consistent operational and clinical practices.
• Implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner.
• Ensures staff receives the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.

Requirements

• Must be a graduate of an accredited School of Nursing.
• Current licensure as a Registered Nurse by the Washington State Board of Nursing.
• Three years’ experience and clinical knowledge in the same or similar clinical specialty.
• Two years in a charge nurse/ leadership or equivalent position required.
• Current healthcare provider BLS certification. Post-hire, a quarterly American Heart Association (AHA) Resuscitation Quality Improvement (RQI) competency certification is required.
• ACLS within 30 days of hire.

Preferred

• Bachelor of Science in Nursing (BSN) or Bachelors’ Degree in a related field is preferred.
• Clinical knowledge as a Registered Nurse in the same or similar clinical specialty preferred.
• Certification in specialty area preferred.

Benefits

• Health/dental/vision insurance
• Flexible Spending Account (FSA)
• Matching retirement plans
• Paid time off
• Tuition assistance
• Adoption assistance
• More!

Pay and Recognition

• Competitive compensation
• Recognition programs

Balanced Life

• Work-life balance programs

Financial Future

• Retirement plans

Dependent Care

• Dependent care assistance

Qualifications

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.