Manager, Clinical Services - Administrative Nursing Supervisors

Major Responsibilities/Essential Functions

• Direct oversight of Administrative Nursing Supervisors (House Supervisors).
• Ensures effective hospital-wide command during off-shifts.
• Standardizes escalation pathways for bed control, capacity management, and emergency response.
• Ensures compliance with Title 22 staffing ratios, EMTALA, and regulatory standards.
• Ensures operational alignment with approved Nursing Services policies and procedures.
• Oversees centralized staffing operations and float pool resource allocation.
• Monitors labor cost drivers including overtime, premium pay, and agency utilization.
• Conducts staffing productivity analysis and variance reporting.
• Oversees Discharge Lounge operations.
• PARTNERS WITH ED, CASE MANAGEMENT, AND HOSPITALISTS TO IMPROVE LENGTH OF STAY AND BED TURNOVER.
• Develops corrective action plans for throughput inefficiencies.
• Operational management of Wound Care, Dialysis services, Line Team and others specialty nursing services.
• Ensures quality outcomes, documentation compliance, and regulatory readiness.
• Validates competency and scope-of-practice adherence.
• Oversees development, review, revision, and implementation of Nursing Services P&P.
• Ensures alignment with Title 22, CMS Conditions of Participation, and accreditation standards.
• COORDINATES POLICY REVIEW CYCLES AND CONDUCTS COMPLIANCE AUDITS.
• SUPPORTS SURVEY READINESS THROUGH POLICY OPERATIONALIZATION.
• Aids in the development and management of Administrative Nursing budgets.
• Conducts productivity benchmarking and cost containment analysis.
• Participates in capital planning for centralized nursing services.
• Maintains system-level survey readiness.
• Partners with Quality and Risk on corrective action plans.
• LEADS MOCK TRACERS RELATED TO STAFFING, SUPERVISION, AND SPECIALTY SERVICES.
• SUPERVISES HOUSE SUPERVISORS, FLOAT POOL LEADERSHIP, DISCHARGE LOUNGE STAFF, AND SPECIALTY COORDINATORS.
• CONDUCTS PERFORMANCE EVALUATIONS AND SUPPORTS RECRUITMENT AND RETENTION.
• PROMOTES ACCOUNTABILITY, COLLABORATION, AND OPERATIONAL EXCELLENCE.
• Partners with Director, CNO/ACNO, COO, and Medical Staff leadership.
• Participates in hospital command during emergencies.
• REPRESENTS NURSING ADMINISTRATION IN OPERATIONAL FORUMS.

Job Qualifications

• Minimum Education: Bachelor of Science in Nursing (BSN) required.
• Preferred Education: Master’s degree (MSN, MHA, MBA) preferred.
• Minimum Work Experience and Qualifications: Minimum 5 years acute care RN experience. Minimum 3 years progressive nursing leadership experience. Experience managing staffing operations and policy implementation. Working knowledge of Title 22, EMTALA, CMS Conditions of Participation, and Joint Commission standards.
• Preferred Work Experience and Qualifications: NE-BC, NEA-BC, CNL, FACHE or equivalent Professional Nursing Leadership Certification from a nationally recognized organization upon hire preferred.
• Required Licensure, Certification, Registration or Designation: Current California RN license. American Heart Association BLS Card. American Heart Association ACLS Card. Assault Response Competency (ARC) required (within 30 days of hire). NIH Stroke certification required 30 days from date of hire. Current Los Angeles County Fire Card (or must be obtained within 30 days of employment).