Manager Clinic Business Office

About the Role

Manage day-to-day business office operations across assigned clinic locations. Assist the Director in overseeing medical group clinical processes, ensuring accurate policy and procedure adherence, and supervising the revenue cycle process.

Responsibilities

• Recruit, train, coach, and evaluate business office personnel
• Prepare operational reports and present findings to leadership
• Identify opportunities for process improvement and workflow optimization
• Support budget planning and expense management initiatives
• Ensure compliance with federal, state, and organizational regulations, including HIPAA and payer requirements
• Maintain accurate documentation and audit readiness
• Monitor adherence to policies and billing guidelines
• Resolve escalated patient concerns related to billing, insurance, and registration issues
• Foster effective communication across teams
• Monitor schedules and assist with training of new clinic managers
• Assist with proper invoice and coding procedures
• Perform other tasks as assigned