Manager Case Management - Full Time, Days
Southern California Hospitals · Culver City, CA · 3 mo ago
On-siteHealthcareFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and train on new software solutions
- Conduct regular follow-ups to ensure customer satisfaction
Requirements
- Bachelor’s degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of network infrastructure and troubleshooting
- Ability to work independently and manage multiple tasks
Skills
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to handle high volume of calls and emails
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
$50,000 per year
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM
Note: The company reserves the right to make changes to the position and benefits as necessary.
Contact us at [company email] for more information.
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