Manager, Business Operations - Financial Planning and Analysis (On-Site)

About the role

This role will work onsite in Fairfield, CA. At Northbay Health the Manager is accountable for assuring the provision of effective financial and business operations encompassing multiple responsibilities which include but are not limited to: leading financial and operational improvement initiatives/projects, supporting Health System financial improvement initiatives and goals with accountability in labor management analysis, leading and setting labor targets based on benchmark data and continuous improvement projects while fostering interdisciplinary, collaborative relationships across Northbay Health. This is a highly visible position that has administrative authority to work with entities across Northbay Health in order to meet established accountabilities.

Responsibilities

Operational Coordination

• Serves as the operational point of accountability for ambulatory initiatives.
• Ownership of KPIs, dashboards, and performance improvement plans.
• Support daily operational workflows across healthcare administrative functions.
• Coordinate scheduling, documentation management, and cross-functional communication to ensure seamless operations.
• Monitor workflow effectiveness and proactively address operational issues.

Process Improvement

• Assist in the implementation of new processes, technologies, and operational systems.
• Identify workflow inefficiencies and recommend process improvements to enhance productivity and service quality.
• Support continuous improvement initiatives that drive operational excellence.

Data & Reporting

• Compile, analyze, and maintain operational, daily engagement system (DES), reconciliation, and performance reports for leadership review.
• Monitor key performance indicators (KPIs) and identify trends, risks, and opportunities for improvement.
• Ensure accuracy and integrity of operational data and reporting.

Policy, Compliance & Governance Ownership

• Ownership of policy development, maintenance and operational standards.
• Ensuring regulatory readiness across ambulatory operations.
• Leading audit responses and corrective action plans.

Budget & Resource Management

• Assists in managing budgets, forecasting, and resource allocation.
• Oversight of procurement strategy.

Systems Support

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