Manager, Business Management Account Management (Music & Touring)

Job Responsibilities

• Serve as the primary point of contact for music industry clients, including touring artists, managers, business managers, vendors, and external advisors.
• Build and maintain trusted client relationships through proactive communication, financial guidance, and exceptional client service.
• Lead and coordinate client meetings, present financial reporting, and provide recommendations to support business and touring operations.
• Oversee the day-to-day financial operations of client accounts, including bill pay, cash management, wire transfers, and banking activity.
• Manage tour accounting activities, including settlement review, tour reconciliations, promoter settlements, and coordination with tour personnel.
• Review and approve client invoices, tour expenses, and vendor payments to ensure accuracy and timely processing.
• Oversee the monthly financial close process, including review of account reconciliations and client reporting.
• Review general ledger activity, account reconciliations, and monthly financial reporting for accuracy and completeness.
• Prepare and review financial statements, cash flow forecasts, budgets, and other financial analyses.
• Oversee year-end financial close activities, including preparation and review of 1099s, tax packages, and other required business filings.
• Review payroll reporting and coordinate with payroll providers to ensure accurate recording of touring and business management payroll.
• Coverage with record labels, music publishers, royalty administrators, business managers, attorneys, insurance brokers, and other industry professionals to support client operations.
• Support clients with complex financial and operational matters, including entity structures, major purchases, financing requests, insurance reviews, and investment documentation.
• Aid in audits, tax examinations, royalty reviews, and other special projects.
• Ensure timely completion of regulatory filings, including business licenses, Secretary of State filings, and other required compliance matters.
• Review and approve client engagement billings, ensuring timely and accurate invoicing.
• Plan, prioritize, and oversee multiple client engagements and deliverables while ensuring deadlines and quality standards are consistently met.
• Provide leadership, mentorship, coaching, performance feedback, and review of work performed by team members while fostering a collaborative and positive team environment.
• Participate in hiring, onboarding, training, and professional development of team members.
• Support business development efforts by strengthening existing client relationships, identifying growth opportunities, and assisting with new client onboarding.
• Contribute to process improvements and operational initiatives that enhance client service and team efficiency.

Requirements

• Bachelor's degree in Accounting, Finance, or related field (or equivalent experience).
• Minimum of 6 years of accounting or business management experience, including experience supporting music industry clients, touring artists, entertainers, or other complex multi-entity clients.
• Strong understanding of financial reporting, monthly financial close, general ledger management, cash flow forecasting, budgeting, and multi-entity accounting.
• Experience reviewing work prepared by others and leading client engagements.
• Prior proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to delivering exceptional client service.

Preferred Qualifications

• CPA or CFP designation.
• Prior leadership or supervisory experience.
• Experience supporting record labels, music publishers, royalty administration, tour accounting, promoter settlements, production accounting, guild reporting, or other entertainment industry financial operations.
• Proficiency with QuickBooks Online, AgilLink, and Microsoft Excel.