MANAGER - BUSINESS APPLICATIONS
Position Overview
The Business Applications Manager is responsible for managing and overseeing all core business applications, including overall support, roadmap development, and lifecycle management. This role also involves software application development for home‑grown applications, ensuring the strategic system landscape enables operational effectiveness across the Authority.
Essential Duties
- Overall ownership of the strategic systems landscape of internal and external applications and their integrations within the Business Applications team.
- Guide the Authority on software strategy, design, and processes to drive operational effectiveness in meeting strategic objectives.
- Manage and maintain all applications within purview.
- Identify application needs and implement solutions through analysis, design, execution, testing, monitoring, and support.
- Mentor and coach staff in developing and improving technical, analytical, and communication skills.
- Perform supervisory duties, including hiring, training, coaching, performance evaluations, corrective action, policy enforcement, and maintaining a safe work environment.
- Drive continuous improvement within the team and Authority via system and process enhancements.
- Create and maintain roadmaps for high‑impact systems.
- Manage analysis and software development methodologies, tools, and standards to increase efficiency and effectiveness; implement and train others on best practices.
- Collaborate with all business units to meet system enhancements, production support, testing, and reporting needs.
- Manage software lifecycle activity, collaborating with external vendors as needed to maintain and upgrade existing systems and applications.
- Assist with ensuring the Project Management Office portfolio is prioritized, aligned, staffed, and executed successfully according to strategic goals.
- Act as Project Manager, Sponsor, Stakeholder, Technical Owner, or Business Owner as required.
- Participate in budgeting, selection, and purchasing activities for technology procurement; coordinate ordering, receiving, testing, and payment activities with Finance and IT support staff.
- Perform or assist with other duties as assigned.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field, and five years of progressively responsible experience in the relevant area, including a minimum of two years of supervisory experience, or an equivalent combination of education and experience.
- Valid driver’s license.
Knowledge and Skills
- Problem‑solving skills and ability to work under pressure.
- Project management and system design principles.
- Change management principles.
- Process improvement principles.
- Training and mentoring.
- Developing, implementing, and applying policies and procedures.
- Time and workload management.
- Relationship management.
- Attention to detail and organization.
- Excellent verbal and written communication skills.
- Software development and design.
- Maintaining confidentiality related to internal/external customers and any other information obtained in this role.
Salary
Hiring range: $103,901 – $130,663 annually. Offered salary will be based on qualifications and internal pay equity.
Benefits
- Medical, vision, and dental insurance.
- State retirement plan.
- 457 deferred compensation.
- Group term life insurance (with optional term life insurance for family members).
- Disability insurance.
- Paid sick leave.
- Paid vacation time (28 personal holiday hours).
- Twelve paid legal holidays per year.
- Tuition reimbursement program.
Remote Work Options
This position will initially be 100 % in‑office. After training is complete, the direct manager may allow a hybrid work schedule at their discretion.
Application Details
The posting will remain open until the position is filled; no exceptions will be made after the closing date. Questions may be directed to whedahr@wheda.com. This position is not eligible for work‑related immigration visa sponsorship. Applicants should not include a photo with their application; any submitted photos will be removed prior to review. WHEDA is an equal‑opportunity and affirmative‑action employer encouraging a diverse and talented workforce, including veterans.