Manager, Building Security

Job Summary

Player 15 Group is a sports and entertainment company headquartered in downtown Phoenix, known for its teams including the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. We are seeking an experienced and motivated Manager, Building Security to join our team.

About the role

Support all facets of training and facilities for Player 15 Group, while playing a key role in broader department initiatives. You will deliver training programs for full-time and part-time security staff, implement procedures for staff to conduct briefings, manage and maintain security technologies, and support staff scheduling.

Responsibilities

• Deliver training programs for full-time and part-time security staff, including emergency response, de-escalation, access control, and customer service
• Lead the recruitment, hiring, onboarding, and ongoing development of security team members
• Implement procedures for staff to conduct briefings using consistent methodologies and leads briefing sessions as needed
• Perform and maintain consistent, periodic schedule for basic safety inspections of the inside and outside of the facility
• Manage and maintain security technologies, including cameras, access control systems, and related infrastructure, while developing end-of-life replacement plans and budgets
• Compile, document, and process all information related to claims, incidents, and legal matters; coordinate with internal and external counsel when required
• Maintain confidentiality on all lawsuits and company business issues
• Frequent attendance and participation in meetings involving team members of all levels, including front-line employees, executives, clients, and vendors

Requirements

• Must demonstrate excellent verbal and written communication skills to develop posting, briefing sheets and interact with internal and external partners at all levels of the organization
• Ability to respond to escalated incidents and must have excellent problem-solving skills and ability to work under pressure
• At least 7+ years of industry experience and supervisory experience
• Experience leading organizations of 100+ employees preferred
• OSHA 10 card required; OSHA 30 preferred (must be acquired within 6 months of start)
• Required Education: Bachelor’s degree in a related field or equivalent experience required
• Major market arena or large building security management experience preferred if applicable

Skills and Experience

• General knowledge of life safety codes for compliance during non-event and event operations
• Must be able to transit throughout the building for long periods of time
• Variated days and hours worked
• Extended hours worked in a single event day can last between 10 - 16 hours long to include evenings, weekends and holidays
• This position will require some traveling and off-site work
• Work responsibilities could be inside or outside, in the heat or the cold
• This position will also have to work under noisy conditions (i.e. concerts)
• S-Sedentary Work – predominately computer-based
• Must be able to carry on a conversation both on the phone and in-person
• Must understand that you may be put into positions to break up physical fights
• Ability to read, write & speak in English

Benefits

Competitive medical, dental, vision, life and disability coverage options
Paid vacation, sick time, volunteer time and company holidays
401(k) plan with Player 15 Group match
Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
Team swag throughout the year plus employee discounts at our Team Shop and online store
Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
Access to amenities, including: Full fitness center with locker rooms and showers
Indoor/outdoor basketball courts
Pickleball court
Golf simulator and putting green

Qualifications

• Must have excellent verbal and written communication skills
• Must have excellent problem-solving skills and ability to work under pressure
• Must have at least 7+ years of industry experience and supervisory experience
• Must have experience leading organizations of 100+ employees
• Must have OSHA 10 card required; OSHA 30 preferred (must be acquired within 6 months of start)
• Must have a Bachelor’s degree in a related field or equivalent experience required
• Must have major market arena or large building security management experience preferred if applicable