Manager, Automation Maintenance Operations

About Us

Symbotic is changing the way consumer goods move through the supply chain with its A.I.-powered robotic technology platform. Intelligent software orchestrates advanced robots in a high-density, end-to-end system, reinventing warehouse automation for increased efficiency, speed, and flexibility.

About the Role

The Automation Maintenance Manager is part of the Customer Operations organization, which leads the day-to-day operations of Symbotic’s robotic material handling system. This role drives operational excellence by partnering with onsite customers to achieve best-in-class quality, safety, and system performance.

Responsibilities

• Lead and execute daily maintenance operations for Symbotic’s onsite team, including training, delegating, and holding technicians and leads accountable.
• Plan, schedule, and monitor completion of maintenance work orders and related tasks.
• Drive initiatives to reduce equipment downtime, improve production reliability, and eliminate waste.
• Apply continuous improvement practices, including root cause analysis and corrective action for equipment failures.
• Troubleshoot complex issues and guide the team toward effective, lasting solutions.
• Ensure daily compliance with OSHA, Symbotic, and customer safety procedures.
• Conduct safety training and perform regular safety observations to promote a strong safety culture.
• Maintain accurate records, reports, and documentation related to maintenance activities.
• Coach team members and support their professional development and performance growth.
• Manage vendor and subcontractor relationships to support maintenance goals.
• Purchase materials, parts, and supplies to maintain proper inventory levels and equipment availability.
• Maintain clean, organized work areas in accordance with 5S standards.
• Perform other duties as assigned.

Requirements

• Associate degree, equivalent certification, or relevant hands-on experience in electronics, automotive, automation, manufacturing, or a related field; bachelor’s degree preferred.
• Minimum 5 years of experience in a maintenance leadership role preferred.
• Strong electro-mechanical skills, including preventive maintenance, electrical system inspections, and tolerance checks.
• Proficiency with CMMS platforms—Maximo experience preferred.
• Excellent communication skills—written, verbal, and presentation.
• High sense of urgency with the ability to prioritize effectively in a fast-paced environment.
• Skilled in progressive coaching and performance management techniques.
• Collaborative team player who is open to feedback and committed to continuous improvement.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Work Environment

• Ability to work at heights of up to 45 feet and within restrictive areas of 24 inches.
• Subject to environmental conditions, including protection from weather but not necessarily temperature changes.
• Capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• Frequent ability to safely and efficiently lift items weighing up to 60 lbs and move items weighing up to 80 lbs.
• Stand/walk for up to 10-12 hours.
• Capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet.

Pay

The base range for this position in the posted location is $87,000.00 - $131,000.00. Base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO, and other benefits.