Jobs · Management

Manager, Audience Operations Analyst

Horizontal Talent · Bolingbrook, IL · 4 wk ago
RemoteRemoteManagementContract

About the role

We’re looking for a Manager of Audience Operations Analyst to support media operations and help drive audience-focused initiatives through strong analysis, organization, and cross-functional coordination. This role is a great opportunity for someone who enjoys turning data and process into clear action while supporting a fast-moving team environment.

Responsibilities

  • Support audience operations activities by organizing requests, tracking deliverables, and helping keep projects moving efficiently.
  • Work with internal stakeholders to gather requirements and ensure audience-related work is aligned with business needs.
  • Analyze information and help identify trends, gaps, and opportunities to improve audience operations processes.
  • Assist with documentation, reporting, and communication to support accurate and timely execution.
  • Coordinate across teams to help maintain smooth workflow and consistent delivery of operational tasks.
  • Contribute to process improvement efforts and help strengthen overall efficiency within the team.

Skills

  • Experience in operations, analysis, or a related business support role.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent communication skills and the ability to work collaboratively with cross-functional teams.
  • Analytical thinking and comfort working with data, reporting, or process-oriented tasks.
  • Attention to detail and a proactive approach to solving problems.
  • Ability to adapt in a fast-paced environment and support evolving business needs.

Preferred Skills

  • Prior experience supporting media operations or audience-related workflows.
  • Familiarity with operational tracking, documentation, or reporting tools.
  • Experience contributing to process improvements or workflow optimization.
  • A customer-focused mindset and a collaborative, team-oriented approach.

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