Manager

About the role

Our team partners directly with C-level executives in financial services firms, SME organizations, as well as founders and CEOs of the most exciting and fastest-growing start-ups. Our recruiters help these organizations hire the very best emerging leadership talent in the market while managing both client and candidate relationships, making placements, and generating revenue for the Robert Walters business.

As a Manager, you'll be given the autonomy and flexibility to deliver amazing results. You will build and empower your team, nurture and support team members, and be responsible for the profitability and business activities of your team. You will continually grow the business by promoting the brand to existing and prospective clients and candidates. The Manager will lead by example, place candidates with clients, and support team members in achieving and exceeding their financial and KPI targets.

Responsibilities

Management Duties

• Surpass financial team targets
• Identify potential recruitment consultants (PRCs)
• Ensure new team members are supported, trained, and placing candidates with clients within their first quarter
• Agree on financial and KPI targets and coach team members to meet or exceed them
• Conduct formal and informal appraisals to discuss career progression
• Attend client and candidate meetings
• Entertain clients within and outside core business hours
• Ensure the Robert Walters database accurately reflects all business dealings with clients and candidates
• Maintain comprehensive knowledge of relevant markets
• Provide market intelligence internally and externally
• Support the Divisional or Associate Director in conducting salary reviews and bonus allocations
• Identify and manage underperformers by following the company's disciplinary and performance management procedures
• Provide guidance to the team on all aspects of the recruitment role and on Robert Walters' processes and procedures

Business Development

• Continually seek and identify areas for business growth
• Generate new business by networking, promoting the brand, gathering market information, and making business development calls
• Arrange and coordinate business development days
• Assist with CV marketing strategy and implementation
• Understand Robert Walters terms of business and negotiate fees (within pre-agreed parameters) to secure new and retain existing business

Client/Account Management

• Allocate new and existing clients to the team
• Attain comprehensive knowledge of each client's organization, culture, and resourcing requirements
• Develop and implement short-term and long-term recruitment campaigns on behalf of clients
• Ensure regular contact with clients to build positive, productive, and long-term corporate relationships
• Discuss Preferred Supplier Agreements with clients and ensure compliance with company guidelines
• Provide market intelligence to clients
• Assist Credit Control with revenue assurance queries

Candidate Management

• Source and select appropriate candidates for active roles
• Ensure the team has regular contact with candidates to effectively manage their expectations
• Understand and manage the team's active and inactive candidate pool
• Ensure all candidates are coded correctly and that files reflect and hold all required statutory information
• Review reports of all candidates who have secured employment (whether placed by Robert Walters or not) and ensure the team is contacting these individuals appropriately
• Follow up on referrals and leads

Requirements

• 5+ years of recruitment experience preferred
• Management experience
• Bachelor's Degree preferred, not required
• The ability to align day-to-day plans with long-term business goals
• A commitment to self-development, a drive to make things happen, and a target-driven approach
• The entrepreneurial spirit to optimize new opportunities and harness new ideas
• Excellent problem-solving skills, a commercial focus, and plenty of initiative
• An understanding of how to motivate, challenge, and turn team members into leaders