Manager

About Nami: Located in the heart of Lake Nona’s vibrant Town Center, Nami is a modern Japanese concept that blends traditional technique with innovative execution. With a stylish, immersive atmosphere and an ingredient-driven menu rooted in Japanese culinary heritage, Nami invites guests on a sensory journey that celebrates artistry and precision. As part of the Tavistock Restaurant Collection, Nami reflects our commitment to excellence, hospitality, and culinary storytelling.

About this role

We are seeking a dynamic and service-driven Restaurant Manager to join our leadership team at Nami. The ideal candidate will be passionate about hospitality, have a sharp eye for operational detail, and inspire high-performing teams. You will lead daily operations and help cultivate an environment that embodies modern elegance, warmth, and unmatched guest experience.

Responsibilities

• Oversee front-of-house operations, ensuring seamless service execution and adherence to brand standards
• Support recruitment, training, and mentorship of hourly staff to uphold a culture of excellence
• Collaborate with the General Manager and culinary leadership to manage scheduling, labor, and service flow
• Lead pre-shift meetings, service recovery, and team accountability
• Maintain guest satisfaction scores and proactively resolve service issues
• Assist in inventory, ordering, and compliance with health and safety regulations
• Foster relationships with regular guests and local partners to drive loyalty and community engagement

Requirements

• 2+ years of leadership experience in upscale or fine dining environments
• Strong understanding of hospitality service standards and team leadership
• Excellent communication, organizational, and conflict resolution skills
• Ability to stay calm under pressure and lead by example
• Familiarity with POS systems, scheduling software, and restaurant financials
• A genuine passion for food, beverage, and the guest experience
• Flexibility to work evenings, weekends, and holidays

Skills

• Restaurant management
• Front-of-house operations
• Staff training
• Mentorship
• Service execution
• Inventory management
• Conflict resolution
• Communication
• POS systems
• Scheduling software
• Financial management
• Hospitality standards
• Team leadership
• Service recovery

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee dining privileges
• Leadership development

Pay

Competitive salary + performance-based bonus opportunities