Manager

Key Responsibilities

• Manage the daily operations of the Centralized Network Operations Center (NOC) for Solar and Wind assets.
• Ensure continuous 24×7 monitoring of all operational assets through SCADA and monitoring platforms.
• Supervise alarm monitoring, incident response, escalation management, and operational reporting.
• Adeherence to established Standard Operating Procedures (SOPs) and escalation matrices.
• Coordinate shift operations to ensure uninterrupted monitoring and operational support.

Plant Performance Management

• Maintain monitoring of plant performance across the Solar and Wind portfolio.
• Track and review key operational KPIs including: Plant Availability, Grid Availability, Performance Ratio (PR), Capacity Utilization Factor (CUF), Specific Yield, Inverter Availability, Tracker Availability, Turbine Availability, SCADA Availability, Energy Losses.
• Identify performance deviations and coordinate with O&M teams for timely corrective actions.
• Monitor generation losses due to equipment failures, grid outages, communication issues, curtailment, and weather conditions.
• Support implementation of initiatives to improve generation and operational efficiency.

Performance Analysis & Reliability

• Conduct detailed performance analysis using SCADA and operational data.
• Lead Root Cause Analysis (RCA) for recurring operational issues.
• Maintain monitoring of equipment reliability trends and recommend preventive measures.
• Analyze inverter, tracker, turbine, and communication system performance.
• Coordinate implementation of Corrective and Preventive Actions (CAPA).
• Prepare periodic reliability and performance reports.

Reporting & Analytics

• Ensure timely preparation of daily, weekly, and monthly operational reports.
• Develop dashboards and KPI reports using Power BI, Excel, and SCADA tools.
• Present operational performance summaries to senior management.
• Support data-driven decision-making through detailed analytics and reporting.

Cross-Functional Coordination

• Coordinate with Asset Management, O&M, SCADA, EPC, and IT teams for effective issue resolution.
• Ensure timely communication and escalation of critical operational events.
• Support commissioning, testing, and integration of new projects into the NOC.
• Participate in operational review meetings and performance discussions.

Team Leadership

• Lead Assistant Managers, Engineers, Analysts, and Shift Engineers within the NOC.
• Allocate work, monitor team performance, and ensure achievement of departmental KPIs.
• Conduct regular technical training and knowledge-sharing sessions.
• Mentor team members and support competency development.
• Foster a culture of accountability, safety, and continuous improvement.

Process Improvement & Compliance

• Ensure compliance with operational procedures, contractual obligations, and regulatory requirements.
• Identify opportunities for automation and process improvements within NOC operations.
• Conduct periodic audits of monitoring systems, reports, and operational processes.
• Support implementation of digital initiatives for enhanced operational efficiency.
• Ensure data accuracy, reporting quality, and timely closure of operational incidents.