Manager

Specific Responsibilities

• Train, monitor and reinforce procedures to crew members.
• Communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures.
• Ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.

Education / Experience

• A High School Diploma or GED is required.
• You must be at least 18 years old.
• One or more years of restaurant experience is preferred.
• Six months or more of related experience is required.
• Ability to multi-task while maintaining composure and giving sound advice and direction.
• Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve handling customer support, team dynamics, an ability to learn and master job specific actions.
• Must be available to report for work promptly and regularly, as well as work all day parts and days of the week.