Manager, Asset Protection

About the role

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume, or significant Shortage risk. They serve as the subject matter expert on Asset Protection and Shortage Reduction Strategies within their location, the experience they bring in asset protection and shortage reduction is essential in supporting the overall company goal for topline results.

Responsibilities

• Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
• Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
• Manage and monitor internal and external theft investigations, apprehensions, and recoveries
• Analyze theft trends through the utilization of available AP Reports, Systems, and Technology
• Establish a high level of shortage awareness and effectiveness determined by audit results
• Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
• Manage and monitor payroll expenses
• Support the preparation, take, and reconciliation of the annual inventory process
• Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
• Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
• Uphold Macy’s commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
• Role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience
• Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities
• Drive an awareness culture focused on prevention by ensuring the